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1

patient coordinator

  • Create, maintain, and enter information into dental databases.
  • Coordinate patient flow and communication with aged care facility staff members.
  • Chair side assisting. (Limited experience as staff relief)
  • Sterilising room coordinator. All aspects of sterilisation including producing policy and procedure manuals.
  • Surgery set up and post procedure cleanup.
2

patient coordinator

  •  Maintains quality service by establishing and enforcing organization standards.
  • Contributes to team effort by accomplishing cosmetic and Product goal results as needed.
  • Responsible for patient check-in, greeting each patient in a pleasant and professional manner
  • Tracks patients in the reception area and communicates with them as needed. Advises patients of any delay in appointment time as needed
  • Enters all new patient demographic information into the computer
  • Scan/Route all provider charts and pre-operational charts
  • Answer office phones promptly & professionally using company phone etiquette protocols
3

patient coordinator

  • Called clients to confirm upcoming appointments and communicated all appointments to appropriate staff.
  • Enters and verifies patient identification and insurance cards are correct
  •  Collects payments, completes encounter forms when necessary, and prints receipts
  •  Schedules appointments with the appropriate provider & resource (if needed)
4

patient coordinator

  • Coordinating and scheduling patient appointments and surgeries.  
  • Answering telephones providing callers with appropriate individuals.
  • Collecting deposits and verifying insurance.
  • Greeting visitors and assisting them with check in and paperwork.
5

patient coordinator

  • Greet patients via telephone and schedule appointments while simultaneously updating their insurance/demographics in the patient medical record.
  • Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents
  • Hospital scheduling and registration systems including, but not limited to, Epic and Cerner.
  •  Responsible for reconciling/balancing medical records daily