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patient advocate

  • Conducts interviews with patients and/or family members.
  • Process and prepare business or government forms, i.e. Medicaid applications or financial assistance applications. 
  • Records and maintains complete documentation of activities performed on account while in-house and during the patient accounting cycle.
  • Performs financial clearance function including collections. 
  • Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
  • Follows up on assigned accounts to ensure follow-through on government applications submitted.  
  • Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.

patient advocate

  • Maintain and update documents, and billing codes 
  • Process Medicaid applications and Appeal cases 
  • Monitor cases on a daily work flow
  • Monitor inpatient and ER census 
  • Engage with Department of Human Service   

patient advocate

  • Proficient in EagleSoft. 
  • Obtained EOB’s. 
  • Consult with or refer patients to appropriate health practitioners when necessary
  • Schedule patients for their therapeutic services with the appropriate healthcare provider

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