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1

membership coordinator

  • Greeted clients, checked in animals upon arrival to the hospital, and communicated pets’ needs to the pet practitioner on duty.
  • Observed animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted.
  • Answered telephones with a confident and friendly manor, and gave information to callers, took messages, and transferred calls to appropriate individuals.
  • Maintained and updated appointment calendar for entire hospital.
  • Heard and resolved complaints from clients.
  • Processed and prepared pet prescriptions, travel certifications, and other important documents.
2

membership coordinator

  • Process online membership applications
  • Renew existing memberships
  • Maintain databases
  • Communicate and engage with members of the public
  • Preparation of weekly and monthly e-newsletters
  • Assist in event organisation (markets & workshops)
  • Write creative workshop handbooks and presentations
3

membership coordinator

  • Schedule appointments and follow up on leads.
  • Built rapport with both existing and potential members.
  • Present creative workshops to the public
  • Assist at large craft events
4

membership coordinator

  • Explain regarding membership passes and prices 
  • Answer questions about the membership pass and benefits.
  • Sell membership pass to customers.
  • Drive customers from Open booth / Roving 
5

membership coordinator

  • Served as primary staff liaison to fifteen National Board members, ten subcommittees, and 320 chapters world wide 
  • Maintained membership database for all 17,000 members, updating contact information and processing chapter dues payment 
  • Point of contact for 17,000 members, responding to questions, engaging members, assisting with local chapter programs, and membership building events
  • Coordinated the logistics of nine regional conventions, a national convention, and other local chapter events 
  • Assisted the Development department on various fundraising efforts, individual donations as well as foundations