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manager/ senior customer service (full-time position)

  • Managing a team of operators in operating & running the day to day tasks at Venn’s Pizza Shop.
  • Face to Face customer service .
  • Inbound calls: Assisting customers with their Pizza orders.
  •  Handling of the shop finances and completing daily sales reports for the Shop Owner/Manager.
  • Promoting Venn’s Pizza products by running campaigns of Sales & Special offers .
  • The use of various computer systems such as Word, Excel & Power point. 


  • Direct or conduct recruitment, hiring and training of personnel.
  • Establish work schedules and assignments for staff, according to workload and space.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Develop instructional materials and conduct in-service and community-based educational programs.


  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Developed Parts Front axles, CV Outers(Outboard),Tripots (Inboard) for Delphi systems .
  • Established Production development process and Logistics establishment with customer .
  • Establishing Takt time for Lean Manufacturing system.                  


  •  Filing confidentiality  paper work, cashier, bi- weekly payroll distributer.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Plan and prepare advertising and promotional material to increase sales of products or services, working with customers and company officials.
  • Read inventory records, customer orders, or shipping schedules to determine required activities.


  • Company services and cordinations
  • Client Dealings 
  • Account’s check and Payment’s check 
  • Motivation of staff with their Jobs 
  • Planning for Next Day routine
  • Monthly targets 
  • Implementation of duties towards job