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it technician

  • IT desktop support in a well-developed Windows environment
  • Troubleshooting & Issue Escalation
  • Network administration, script-writing, debugging and fixing
  • Project Management of the IT department
  • Helpdesk support for busy teachers, staff and students
  • Vendor liaison and support for new installations & changeovers
  • Computer maintenance, repairs and upgrades
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it technician

  • Provide first line support to all users within the geographical area of responsibility to ensure effective use of IT equipment. (Schools, District Offices and Education Resource Centers).
  • Installation and maintenance of hardware.
  • Installation and updating of Antivirus software.
  • Transfer of user documentation, settings, and email to new computers.
  • Connection of printers and shared resources.
  • Removing viruses from infected computers/devices.
  • Installing and solving technical problems regarding transversal systems (BAS, PERSAL, LOGIS AND LOGISONLINE).
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it technician

  • Provide users with technical reports on faulty and absolute equipment for the purpose of repairs and disposal.
  • Create user accounts, reset passwords and assign permissions and security rights to files on the server. 
  • Excellent troubleshooting skills in complex software and hardware problems.
  • Configuring and troubleshooting Microsoft Outlook.
9

it technician

  • Working at a fast pace.
  • Problem solving under pressure.
  • Great customer service skills.
  • Troubleshoot network problem and solved network issue 
10

it technician

  • Implement and direct software system testing and validation procedures,
  • Install, or coordinate installation of, new or modified hardware, and software
  • Develop, maintain, or implement disaster recovery plans to ensure business continuity.
  • Inspect or test lines or cables, 
  • Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, by climbing poles or ladders, or entering tunnels,  or crawl spaces.
  • Clean or maintain tools or test equipment and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.