it operations manager/ it operations director (interim)
- Reduced an application module’s processing cost by ~58% by properly resizing virtual machines.
- Migrated multiple environments into Azure.
- Progressed CI/CD pipeline for code deployment using Octopus Deploy and completing the pipeline for one module.
- Worked closely with development team to resolve level 2 and level 3 support issues.
- Managed team projects to restructure GPOs and remove hardware technical debt.