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1

it manager

  • Develop and maintain company website ( WordPress ).
  • Online trip booking / contact system development.
  • Basic SEO / analytics and e-mail newsletter marketing.
  • Trekking and tours content copyrighting.
2

it manager

  • Development and implementation of the strategy of ICT systems for the Louvre Abu Dhabi, ensuring alignment with the overall organizational goals, strategies and needs 
  • Leadership and management for the IT department, establishing and overseeing the IT policy framework and delivery of IT operational objectives
  •  Development and execution of the 5 years IT Masterplan based on benchmark on Museums Best Practices ·             
  • Development of the digital strategy to enrich museum’s visitor experience
  •   Build state-of-the-art Data Center (Software Defined Data Center)
  •  Work with departments across the Louvre Abu Dhabi to ensure that systems and services are aligned to the strategic mission and ensuring business needs are met
  •  Establish relationships with external service providers to agree terms and conditions that best protect the interest of Louvre Abu Dhabi for software licensing and maintenance agreement;
3

it manager

  • Implement effective customer satisfaction strategies by identifying and eliminating the root causes of customer problems.
  • Promoted to Mentor, handling escalation processes and mentoring other support professionals while working via phone, email, and remote access
  • Performed hardware and software installations and provided high-level customer care, training, and technical support
  • Assembled and installed a wide array of computer systems, workstations, and peripheral hardware
  • Installed, configured and managed windows Server and networking devices
4

it manager

  • Maintaining company IT infrastructure,
  •  Maintaining File server, AD, DNS, DHCP, VPN, gateways,
  •  Planing, implementing and monitoring intrusion detection system, Maintaining desktop and laptop used by employees,
  •  Maintaining communication system and other responsibilities requested by Management.
5

it manager

  • Workstation hardware and network maintenance
  • Server configuration and maintenance
  • Database driven website programming
  • Managing a team of 6 IT people