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1

insurance coordinator

  • Answer phones and assist patients with making appointments.
  • Verify insurance for dental and medical and enter information into software program.
  • Scan patient information into patient files.
  • Collect EFT payment information from insurance company websites.
  • Post payments and make necessary adjustments. 
  • Contact insurance companies to follow up on claims that are unpaid or need correcting.  
2

insurance coordinator

  • Prepare cost estimates mainly for various out-patient and in-patient cases.
  • Take approval for currently hospitalised cases to aid a smooth discharge process.
  • Contact Insurance Companies for verbal approval for necessary cases.
  • Review the In-patient list and OT list to ensure proper approval status on a daily basis.
  • Review and distribute the pre-approvals to concerned departments on a regular basis and without delay.
  • Identify unusual denials and medical report requests and contact the Insurance companies for further discussion.
  • Provides expert advice on various insurance policies and coverage to external and internal clients.
3

insurance coordinator

  • Communicates effectively between doctors and Insurance companies when further information is requested.
  • Maintains and updates the approval log with utmost care and accuracy Reviews the pending cases and follows up effectively on a daily basis.
  • Coordinates with external and internal clients for approval-related information and distributes Insurance related updates to all concerned areas.
  • Updates the Insurance Manager about any unusual denials/issues from Insurance companies for further discussion.
4

insurance coordinator

  • Calculate premium for the new clients and explain the insurance benefits.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Assists the insurance Manager for reconciliation related issues.
  • Establishes and maintains the approval files for easy access for Dispatch and resubmission team.
5

insurance coordinator

  • Data entry and Insurance verifications
  • Schedule appointments and Pre-Certifications
  • Billing faxing and filing
  • credentialing
  • Answer incoming phone calls and direct calls accordingly
  • Create,maintain, and enter information in data bases.
  • Set up and manage paper or electronic filing systems,recording information,updating paperwork,or maintaining documents, such as attendance records, correspondence, or other material.

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