implementation analyst Resume Examples

implementation analyst

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Coordinated with over 50 franchisee’s business owner clients between for operation between installations and activation’s team preparing efficient documentation toward new clients and their business.
Interfaced with users franchisee’s to ensure satisfaction and understanding of the product and certification steps.
Maintained records, plans, status reports, and other related documentation.
Utilized Access and Excel software and Radiant Enterprises to track production.

Configured new product updates utilizing ORACLE as a process development software.
Acted as go-between for users and professional NCR corporation team to facilitate communication.
Utilized Access and Excel software and Radiant Enterprises to track production and recommended solutions to team efforts.
Reviewed work is completed by others to check for correct spelling and grammar, and ensure that company format policies are followed and recommend revisions.
Ensured on time results to multiple business units build configurations on behalf of Dunkin Donuts Corp.
Updated, developed, and released work instructions and correspondence, in accordance with a new process standard operating procedures.
Tested products and use customer information and feedback to implement improvements.

Ensured that government compliance standards were met for electronic data interchange globally (North & South America, EU, Asia).
Trained new employees and documented the implementation process.
Acted as a liaison between suppliers, network administrators, mapping, and the buyer.
Set up file mapping and connectivity methods for all connection types and ERP systems
Experience with the following transfer methodologiesMultiple connectivity Methods (SFTP, FTP, AS2, EDI)
Multiple File types (csv, flat, xml, EDI, etc..)

Provide services for Superannuation Funds or Pension plans.
Involves extensive on-shore interaction and service most often at the client site, information gathering, analysis, and mapping of the client’s workflow and processes.
Document analysis, process descriptions, use cases, scenarios, business analysis, task, and workflow analysis as Client advised.
Member update, Member upload for all specific funds, HR Exits for different occupying zones, Employer and Fund Setup, User Setup to provide the credentials to the users.
Using Citrix as a main software and platform to manages all the different assigned tasks.
Manages mails and communicate sometimes individually with the client between the workflow to provide a better service.
Keep track and record all information, data, and funds of the members and users.

Preparing Financial models for Portfolio Companies of Private Equities on excel
Designing workflow and streamlining investment tracking for Private Equity
Regularly interacting with the Project manager, constructing the project plans and analysing the future contingencies
Regular interaction with the Platform Manager of the Private Equity for understanding the nuances of their workflow
Training the Platform Manager and making sure he/she understands the product and the workflow.
Independently handling projects by interacting directly with the Private Equity Team

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