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  • Accurately input customers orders received in-person and by phone into POS computer system, and processed customer cash, credit, and debit card payment 
  • Answered telephone and in-person inquiries 
  • Upsold additional menu items, beverages, and desserts to increase restaurant profits
  • Helped to resolve customer issues, including incorrect orders, to sustain customer satisfaction benchmarks 
  • Lift heavy buckets of dishes to quickly clean tables and be ready for the next customer 


  • Quickly promoted from host to front of the house manager after a few months of working.
  • Closed out registers and did the initial money count at the end of every night.
  • Provide guests with menus and silverware 
  • Greet guests and seat them at tables/grills


  • Promptly greeting and welcoming guests upon arrival.
  • Escorting guests to tables, providing menus and waters.
  • Efficiently setting and clearing tables.
  • Running food to tables and fulfilling customers requests. 
  • General housekeeping duties to maintain cleanliness and presentation of the restaurant. 

host/tour guide

  • Conduct tour groups, from a wide variety of countries and cultures,  to tour site locations and describe points of interest.
  • Answer questions about historical features, structures and events at the site, as well as handle controversial and sometimes belligerent questions effectively.
  • Schedule tour groups, greet guests, arrange special services for them, arrangepresentations and provided material at the site. 
  • Identify, plan, direct, control and coordinate trainings or instruction based on the needs of the staff in job duties or policies, using the effectiveness of methods such as demonstrations, on-the-job training, meetings, conferences and workshops.
  • Make recommendations to management concerning issues, and develop or update procedures, policies, or standards.
  • Schedule rigorous staff hours and assign duties.
  • Serve as a link between leadership and staff by handling questions, interpreting and administering standards and helping resolve work-related problems.


  • I greet customers as they walk in 
  • Sit them down
  • Clean the bathrooms
  • Help the servers buss tables, take small orders