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1

front desk

  • Provide information about facilities, entertainment options, and rules and regulations.
  • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
  • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
  • Keep informed of shut-down and emergency evacuation procedures.
  • Advise participants in use of heat or ultraviolet treatments and hot baths.
  • Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants.
2

front desk

  • Answer the phone at the front desk to respond to current and prospective guests’ needs
  • Book reservations for individuals, families and groups as required
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Schedule special services, such as tours, when guests inquire
  • Refer guests to local amenities and venues
  • Communicate guests’ requests and complaints to the appropriate department
3

front desk

  • Greeting and checking in guests as they walk into the facility
  • Managed front desk area, answered phones, upkeep of lobby, and various other tasks
  • Handling customer issues or complaints
  • Act as a consultant at the front desk to agency staff, students and parents regarding the programs offered by the agency, help  orientation  of first time students , provide assistance to staff.
4

front desk

  • Answer telephones and either schedule for hotel stays or direct to the correct person.
  • Check in customers with internal system by either reservation or walk in if availability determined.
  • Maintain cleanliness of the lobby and breakfast area.
  • Finished housekeeping duties including laundry and cleaning tasks if left incomplete.
  • Showed rooms to prospective guests.
  • Maintained friendly working relationship with all guests for their stay both on phone and in person.
  • Stocked all items necessary for maintanance of hotel, including bedding, toiletries, and food items.
5

front desk

  • Maintain the gymCleaning the entirety of the gym
  • Maintaining a calm gym environment
  • Greeting all members 
  • Processed guests bills at the end of their stay to ensure the hotel was paid in full.