front desk Resume Examples

Because each company has unique needs and purpose, the front desk positions of various organizations differ greatly. They do require a common set of skills and abilities, however, and you may excel at them all. You shine as a communicator and are eager to learn. Your friendly and energetic personality, coupled with your organizational strength, makes you an asset to any team. You know how to handle phone calls, schedule appointments, and make everyone feel welcome. High-quality customer service is your specialty. Whether you are just starting out or have experience and education in hand, you still need to get your foot in the door for that initial interview. With a stellar front desk resume, a busy hiring manager needs just a quick scan to know that you are an excellent candidate for the position. Putting together such an important document can be overwhelming. Our professional templates, important tips, and resume sample can guide you through the process. By following our expert-approved writing advice, you can confidently highlight the important details and present your excellent qualifications, then submit your outstanding resume and be well on your way to your new job.
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Related Resumes & Cover Letters

1

front desk

  • Provide information about facilities, entertainment options, and rules and regulations.
  • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
  • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
  • Keep informed of shut-down and emergency evacuation procedures.
  • Advise participants in use of heat or ultraviolet treatments and hot baths.
  • Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants.
2

front desk

  • Answer the phone at the front desk to respond to current and prospective guests’ needs
  • Book reservations for individuals, families and groups as required
  • Greet walk-in guests and guests with reservations when they arrive at the front desk
  • Schedule special services, such as tours, when guests inquire
  • Refer guests to local amenities and venues
  • Communicate guests’ requests and complaints to the appropriate department
3

front desk

  • Greeting and checking in guests as they walk into the facility
  • Managed front desk area, answered phones, upkeep of lobby, and various other tasks
  • Handling customer issues or complaints
  • Act as a consultant at the front desk to agency staff, students and parents regarding the programs offered by the agency, help  orientation  of first time students , provide assistance to staff.
4

front desk

  • Answer telephones and either schedule for hotel stays or direct to the correct person.
  • Check in customers with internal system by either reservation or walk in if availability determined.
  • Maintain cleanliness of the lobby and breakfast area.
  • Finished housekeeping duties including laundry and cleaning tasks if left incomplete.
  • Showed rooms to prospective guests.
  • Maintained friendly working relationship with all guests for their stay both on phone and in person.
  • Stocked all items necessary for maintanance of hotel, including bedding, toiletries, and food items.
5

front desk

  • Maintain the gymCleaning the entirety of the gym
  • Maintaining a calm gym environment
  • Greeting all members 
  • Processed guests bills at the end of their stay to ensure the hotel was paid in full.
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