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1

fraud investigator

  • Investigated possible fraudulent activities 
  • Conducted specific data to enhance the process of investigating 
  • Analyzed data and statistics 
  • Performed open-source research by using websites as, emailage and whitepages 
2

fraud investigator

  • Ensure all information provided are accurate
  • Contact applicant for information verification
  • Review credit card transactions
  • Verify with the card holder suspicious transactions
3

fraud investigator

  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Maintain fraud analysis models to improve efficiency and effectiveness of company systems.
  • Identify system improvements to prevent fraudulent activities.
4

fraud investigator

  • Administrative Assistant to the Director of the Fraud Dept.
  • Promoted to Fraud Analyst 
  • Responsible for assisting with the investigation of internal and external fraud. 
  • Subpoena Compliance research and retrieving legal documentation for the FBI, CIA, DEA, attorneys, and other law enforcement entities for trials and ongoing cases. 
  • Assisted the Fraud Area Manager by researching and populating reports for special/confidential projects.
5

fraud investigator

  • Works with lenders and financial institutions to research accounts and help resolve existing account fraud
  • Reaches out to lenders and financial institutions to gather details pertaining to accounts in order to determine if an account is fraudulent
  • Interacts with lenders and financial institutions to report fraudulent issues, and initiate the resolution process
  • Records interactions with customers in the AllClear ID Application and Salesforce. com; details of interactions, email correspondences, and case status changes must be free of grammatical and spelling errors, and convey the status of the customer ticket or fraud case.
  • Customer fraud cases and tickets must be documented in detail with all pertinent information regarding customer fraud.