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1

food & beverage manager

  • Evaluate data pertaining to costs to plan budgets.
  • product development
  • Create policies or procedures for logistics activities.
  • Perform personnel duties, such as hiring staff/recruitment and evaluating work performance/undertaking performance reviews and conflict management 
  • Perform risk assessments to develop response strategies./WH&S
  • Site management. First Aid, chief fire warden, 
  • report writing, statistical analysis
2

food & beverage manager

  •  Directly responsible for managing, training and ensuring professional development of 41+ employees in four outlets including “fine dining, bar,IRD and Private Club by ensuring that product quality and service standards are met.
  • Assists in cost control of all food and beverage outlets by managing inventory, supplies and equipment; estimating product and personnel levels; utilizing labor scheduling tool to adjust salary and hourly schedules following demand patterns, budget and local labor laws; maintaining effective inventory and shortage controls; tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management
  • Assist the F&B Director in developing aggressive Food & Beverage sales, marketing and net revenue plans and direct successful implementation, following established budgeting and revenue guidelines.
  • Assists in maximizing revenue in food and beverage outlets by identifying and targeting sales opportunities through marketing including promotions and special events.
  • Maintains customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business
  • Execute the delivery of all Food & Beverage promotions and new menus; creating a destination of choice for both hotel and external guests. Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits 
  • Assist in staffing and supervising events occurring in 16,832 sq feet of meeting space and assist of manage department service standards, Delphi, POS system, payroll, schedules and labor / beverage costs. Surpass guest expectations for catered events, group meetings, and golf tournaments.
3

food & beverage manager, chef

  • Plan, budget, marketing and Function selling.
  • Managing function of 30-120++ people( function include wedding, Christening, birthday, anniversary, company meeting, etc.)  
  • Lead and managing 20++ staff including roster, payment, staff training.
  • Respond to requests and negotiate with customer.
  • Developing and launch new menu monthly.
4

food & beverage manager (maternity cover)

  • Completing the closure of the month; Monthly payroll; Monthly provisions; Monthly BRM and the Monthly Management Letter
  • Managed a service team of around 20 staff members.
  • Placing, receiving and processing drinks and Food & Beverage operation equipment orders.
  • Processing the yearly appraisals with the complete Food & Beverage team.
  • Working closely with our kitchen and banqueting colleagues for important events such as Christmas, and New Year’s.
  • In charge of the Christmas and New Year Eve’s dinner reservations.
  • Organising business lunches and dinners, for example the Chamber of Commerce of Southwark (30pax) and Remembrance Day Lunch (97pax).
5

food & beverage manager

  • Executed function set-up and operation per client request
  • Seasonally up-dated the Wine & Beverage Menus
  • Communicated with tour group leaders and kitchen for seating times, guest counts and menus 
  • Working as the Duty Manager on certain shifts.