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Related Resumes & Cover Letters
1
financial customer service representative
- Activate the customers card and gather information for safety purposes.
- Review the customer’s transaction and file a dispute explaining the terms and conditions.
- Ordering new cards and process the shipping information.
- Transfer funds to another account and mailing the billing statement.
2
financial customer service representative
- Responded to inbound calls and live chats on a range of member requests while accessing accounts and explaining bank policy and procedures.
- Followed account verification techniques and utilized multiple banking software systems to process loans.
- I received the Prism award in 2014 for providing exceptional customer service to our members.