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1

dispensing optician

  • Prepare and process medical insurance claim forms and records   
  •  Assist clients in understanding why they need to improve the vision and provide them with the best solution.
  • Analyse customers’ prescription and transform it to suitable frame and lenses.
  • Prioritise tasks as it is a busy environment.
  • Keep the record of various customer requests and making sure that customers are satisfied with the result
2

dispensing optician

  • Collect data through measurements and patient history. 
  • Match needs and lifestyles of patients to the best products. 
  • Utilize best customer service practices in fast paced office.
  • Administrative duties ensuring efficient ordering.
  • Clerical duties ensuring satisfaction in customer experience.
  • Educated clients on care and proper fit.
  • Contribute as a team player.
3

dispensing optician

  • Assist customers in selection of frames and lens options with doctor recommendations concurrently for eyeglasses after eye examinations. 
  • Maintain good rapport in the community with outstanding customer service, helping the practice grow.
  • Ensure all deadlines are met in a timely fashion and keeping in contact with manufacturer and customer when orders are tardy.