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1
customer support engineer (network)
- Designing and implementing new network solutions and/or improving the efficiency of current networks
- Installing, configuring and supporting network equipment including routers, PCs etc .
- Troubleshooting network problems
- Maintaining network performance.
2
customer support engineer
- Neutral Mechanic meeting for the product issues.
- Warranty settlement for manufacturing defects of spare parts.
- Customer meeting and Claim settlement.
- BS4 training to customer and local mechanics.
- Promotional activities on monthly basis.
- Prefitment & Postfitment product claim management.
3
customer support engineer
- Client site Job in Indian Institute of Technology Dharwad.
- ● Customer Support Engineer and System admin and L2
- Networking working inExtreme Switches, juniper , HP, cisco Fortinet firewall Managing.
- ● Cisco Wireless AP and controller,Servers for Mobility etc.
- ● Qnap storage and Server Basic Configuration installing.
- ● Ubuntu,centos and Windows Package for standalone and servers,
- ● Quick Heal Server and standalone.
4
customer support engineer
- Responsibilities include Administration of Sun Fire V445, V245, V240, Linux servers ,Window Server, 2003 2000 and Windo NT.Windows 2000 server, Windows 2000, Windows-XP Systems.
- Regular Backup mails and data.
- Troubleshooting of Servers & Network Systems.
- Handling critical Applications of the clients.
- User administration and management like add/change/delete.
- System Administration of Window servers and client.
- System administration of RHEL 3.0.
5
senior customer support engineer
- Technical Account Manager for several accounts, which hold annual revenue in excess of $10 Million.
- Work directly with customer and provide assistance with their environment, such as upgrades, installation and overall troubleshooting of their implementation.
- Work with Engineering and Development to provide solutions, enhancements and defects.
- Daily duties involved assisting with customer-facing issues with
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