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1

customer support engineer (network)

  • Designing and implementing new network solutions and/or improving the efficiency of current networks
  • Installing, configuring and supporting network equipment including routers, PCs etc .
  • Troubleshooting network problems
  • Maintaining network performance.
2

customer support engineer

  • Neutral Mechanic meeting for the product issues.
  • Warranty settlement for manufacturing defects of spare parts.
  • Customer meeting and Claim settlement.
  • BS4 training to customer and local mechanics.
  • Promotional activities on monthly basis.
  • Prefitment & Postfitment product claim management.
3

customer support engineer

  • Client site Job in ​Indian Institute of Technology Dharwad.
  • ●  Customer Support Engineer and System admin and L2
  • Networking working inExtreme Switches, juniper , HP, cisco Fortinet firewall Managing.
  • ●  Cisco Wireless AP and controller,Servers for Mobility etc.
  • ●  Qnap storage and Server Basic Configuration installing.
  • ●  Ubuntu,centos and Windows Package for standalone and servers,
  • ●  Quick Heal Server and standalone.
4

customer support engineer

  • Responsibilities include Administration of Sun Fire V445, V245, V240, Linux servers ,Window Server, 2003 2000 and Windo NT.Windows 2000 server, Windows 2000, Windows-XP Systems.
  • Regular Backup mails and data.
  • Troubleshooting of Servers & Network Systems.
  • Handling critical Applications of the clients.
  • User administration and management like add/change/delete.
  • System Administration of Window servers and client.
  • System administration of RHEL 3.0.
5

senior customer support engineer

  •  Technical Account Manager for several accounts, which hold annual revenue in excess of $10 Million.
  • Work directly with customer and provide assistance with their environment, such as upgrades, installation and overall troubleshooting of their implementation.
  • Work with Engineering and Development to provide solutions, enhancements and defects. 
  • Daily duties involved assisting with customer-facing issues with