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21

customer care

  • Manage and supervise the parking garages independently, assisting and advising clients on the parking rules and procedures (prices, troubleshooting, opening hours, etc.) 
  • Entrusted with managing the daily report and cash deposits earned from the site as much $15,000 cash.
  • In a two-person team painted and performed maintenance duties on over 80 different parking garages and surface lots owned by the City of Toronto.
  • Troubleshooting and re-calibrating DG4 payment stations.
22

customer care

  • Receiving and solving customers questions and complaints 
  • Guiding customers especially foreigners on the best places to visit throughout their trip 
  • Providing transport by bus to customers 
  • Solve the inbound quires of the customer regarding Mangal Parv 
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customer care

  • Work in a timely manner
  • Help customers resolve their problems
  • File customer records
  • Record customer complaints and compliments along with all other feedback
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customer care

  •  Manage large amounts of customers. 
  •  Generate sales leads. 
  •  Identify and assess customer’s needs to achieve satisfaction .
  •  Follow communication procedures, guidelines and policies .
  • Check, manage, ordering stock and overseeing deliveries.
  •  Helping with special promotions.