- Confer with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints.
- helping costumersto process their orders.
- dealing with all escalated complains ans enquiries effciently .
- assisting the finance department with customers on security checks.
- Give excellent service to the clients.
- Listen to customer requests and queries.
- Provide assistance to the customers specially about their purchased tickets both passenger and cargoes.
- Supervise the work of office, administrative, to ensure quality standards, deadlines, and proper procedures, correcting errors or problems.
- Maintaining a department.
- Assisting customers with queries.
- Answering calls from internal and external customers.
- Working with incoming stock.
- Attending to both walk-in and on call customers
- Training and induction of new staff.
- Follow up on outstanding payment of all accounts on credit to ensure they pay as per the period agreed.
- Preparing proforma invoices.
- Assist Store assistance to prepare requisition.
- Provided excellent customer care by responding to requests, assisting with beverages selection as per the customer palate.
- Making and receiving calls, responding to emails daily, addressing customer inquiries, solving problems
- Worked as Call Center Representative for Rolling Plans Private Limited for Ncell Pvt. Ltd. (From March 2013 to February 2016)
- Worked as Team Leader for Rolling Plans Private Limited for Ncell Pvt. Ltd. (From Feb 2016 to 18th July-017)
- Maintain and follow standard quality, safe
- Collect medical histories and general health and life style information from patients.ty, environmental and infection control policies and procedures.Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.