resume

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.
1

customer care

  • Handling customer enquiries in regards to high bill and carbon tax.
  • Analysing customer inquiry in order determine quickly incase it needs to be transfered to a relevent department.
  • Changing plans and offers to satify customer requirement.
  • Organising an installment plan based on the customer need and with in company’s guidline.
  • Raising sales by giving information about the different discounts and services offered by the complany.
  • Building a trust and rapport with a customer.
2

customer care

  • Help customers with questions.
  • Give information to customers on different products.
  • Take reservation orders.
  • Banking daily sales.
3

customer care

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. 
  • Review claims adjustments with dealers, examining claims and approving or disapproving dealers’ claims.
  • Getting orders of stores using  Microsoft Outlook.
  • Answering store concerns.
4

customer care

  • Answer incoming calls from customers and potential customers.
  • Handle billing inquiries and account issues.
  • Setup new accounts and troubleshoot issues with existing accounts. 
  • Do number port outs and port ins
  • Write loop orders for other Telecommunication companies.
5

customer care

  • deal directly with customers either by telephone, electronically or face to face.
  • respond promptly to customer inquiries.
  • handle and resolve customer complaints.
  • obtain and evaluate all relevant information to handle product and service inquiries.
  •  obtain and evaluate all relevant information to handle product and service inquiries 
  • process orders, forms, applications and requestsorganize workflow to meet customer timeframes