Sign in Customer Care Resume Examples
customer care
- Handling customer enquiries in regards to high bill and carbon tax.
- Analysing customer inquiry in order determine quickly incase it needs to be transfered to a relevent department.
- Changing plans and offers to satify customer requirement.
- Organising an installment plan based on the customer need and with in company’s guidline.
- Raising sales by giving information about the different discounts and services offered by the complany.
- Building a trust and rapport with a customer.
customer care
- Help customers with questions.
- Give information to customers on different products.
- Take reservation orders.
- Banking daily sales.
customer care
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Review claims adjustments with dealers, examining claims and approving or disapproving dealers’ claims.
- Getting orders of stores using Microsoft Outlook.
- Answering store concerns.
customer care
- Answer incoming calls from customers and potential customers.
- Handle billing inquiries and account issues.
- Setup new accounts and troubleshoot issues with existing accounts.
- Do number port outs and port ins
- Write loop orders for other Telecommunication companies.
customer care
- deal directly with customers either by telephone, electronically or face to face.
- respond promptly to customer inquiries.
- handle and resolve customer complaints.
- obtain and evaluate all relevant information to handle product and service inquiries.
- obtain and evaluate all relevant information to handle product and service inquiries
- process orders, forms, applications and requestsorganize workflow to meet customer timeframes
customer care/integration
- Answering inbound calls and emails in a fast-paced, high volume department
- Documenting new processes and improving previous ones
- Meeting department thresholds
- Assisting in training new hires on content and work flow
- Learning several integration methods
- Working with numerous diverse external teams to resolve client issues
- Exhibiting company values both on and off the clock
customer care
- Handle enquiries regarding article tracking and other products offered by Australia Post
- Record all customer enquiries and action to resolve reported failures
- Acquired good understanding of Australia Post products and services
- Promote Australia Post products to educate customers and in result have better first call resolution
customer care
- Perform clerical duties such as typing, g, and sorting mail.
- Receiving and making of customer calls.
- Distribution of mobile sim-cards.
- Registration of new subscribers to Airtel Network.
customer care
- Customer care service.
- IT park maintenance.
- management of online rooms booking.
- make daily reports on reservations.
customer care, senior support engineer
- Provide advanced support for on-premise and cloud implementations of our server product suite
- Work closely with customers during their product implementations
- Interact closely with developers in troubleshooting and diagnosing product defects
- Develop situation-specific solutions utilizing both the COM and REST API our product offers
- Writing and maintaining product documentation
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