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crm consultant

  • Design, build and orchestrate the End to End development and implementation of Logica’s BRIM product MDB.
  • Prepare High Level Design requirements for FCC and FICA, CRM and Biller Direct, CRM and ERP integrations 
  • Design integration scenarios for CRM to Mediation Zone and SAP Convergent Charging via webmethods 
  • Design data model and interfaces for Products, Business Partners, Business Agreements and Orders.
  • Lead SAP Transitions

crm consultant

  • Working as Software Developer at Client location ‘PNB MetLife India Insurance Company’ for 1 year and 4 months
  • Developing services and individual components for Talisma a product of Talisma Corporation Pvt. Ltd.
  • Developing applications and enhancing the existing business process and drive towards automation after consultations from internal stakeholders.
  • Upgrading the services and applications from older platform to the latest one, along with the UI and operations revamp; optimizing the applications/services by making use of the newer functionalities offered.
  • Understanding the business architecture using the available data and discussion with business for improvements with respect to UI as well the process .
  • Developing a single platform applications for all the operations and achieving complete process automation so that ‘one for all’ concept gets implemented providing seamless experience to all the process owner with no differences in UI/UX and application URL for  different process owners.