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computer technician

  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

computer technician

  • Set up hardware and install and configure software and drivers.
  • Maintain and repair technological equipment (e.g. routers) or peripheral devices.
  • Perform regular upgrades to ensure systems remain updated
  • Troubleshoot system failures or bugs and provide solutions to restore functionality.
  • Arrange maintenance sessions to discover and mend inefficiencies.
  • Keep records of repairs and fixes for future reference.

computer technician/supervisor

  • Identifying and resolving workplace problems, including tardiness or absenteeism 
  • Providing reports and activity updates to management 
  • Install and perform
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades. repairs to hardware, software, or peripheral equipment, following design or installation specifications.

computer technician/sales

  • Sales and Repairs of a wide range of electronics and accessories
  • Constant communications with customers in-store and over the phone
  • Service Technician for WiMax Internet (Provided by
  • Rogers and Bell Mobility Sales and Support experience

computer technician

  • Serviced numerous clients monthly, which resulted in me being the “Top Ticket Closer” for three consecutive months
  • Assisted in training employees on how to provide excellent customer service. This allowed our team to better meet the needs of employees and clients
  • Replaced outdated equipment with modern ones, establishing good relationships with clients
  • Researched solutions to problems encountered with technology. This allowed me to solve problems in a timely matter and ensure client satisfaction
  • Entered and maintained documents containing hardware procedures into database. This process aided our team, and helped train new employees
  • Displayed proficient customer service skills when aiding LCC’s administrators, as well as good verbal and written skills. While doing so,  I was able to build good relationships