Client Services Resume Examples

client services

  • Answer calls recieced by customers.
  • Assist customers with any issues concerning their cable,internet or phone lines.
  • Reboot services such as cable, internet and phone lines both mobil and land.
  • Create reports on all calls recieved.
  • Respond to any emails regarding GTA services.
  • Attend weekly trainings to better imorpove both knowledge and customer care services.
  • Train individuals who are new to the company.

client services

  • Working with clients to identify computer issues and help solve them•Logging and keeping records of clients queries•Configuration of fiber devices and ADSL•Systems monitoring and fact-finding•Analyzing call logs to spot common trends and underlying issues
  • Working with Hosted servers and resolve issues.
  • Handle fixed wireless network problems and line congestion.
  • Answer customer calls, collect information on pest related issues customers are having, calculate and quote price of services and schedule for a technician to complete a specific pest treatment that most effectively resolves customer’s pest issues

client services

  • Handle all customer inquiries on collections, deliveries and costing
  • Prepare manifests showing freight weights, transmitting data to destinations.
  • Schedule and collect customer payment for services
  • Assist technicians with directions and specific details about each client’s pest treatment

client services

  • assisting clients with adding on testing
  • calling stat results
  • assisting clients with reference testing
  • sending reports once finalized 
  • resending finalized reports to providers offices 

client services

  • Determine and explain policy contract provisions for each type of insurance to customers.
  • Operate office equipment, such as fax machines, copiers, or data systems.
  • Shop duties such sweep, mop, maintain a clean environment as well as clean supplies. 
  • Maintain laundry 

client services

  • Handled issues in a high-volume call center for paycard recipients.
  • Took between 80-100 calls per day. 
  • Assisted cardholders by providing information and resolving their complaints.
  • Digital Printing