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1

cable technician

  • Counsel or aid family members to assist them in understanding
  • Transmit and receive messages, using telephones/tablets.
  • Lay cable and hook up electrical connections to power sources, and connect phone lines.
  • Teach proper policy habits.
  • Supervise the activities of new workers
  • Inspect completed work to certify that maintenance meets standards . 
  • Read and interpret service manuals to customers.
2

cable technician

  • Travel and install, maintain, repair and provide technical solutions to all customer equipment related problems
  • Explain cable service to customers after installation and answer any questions or concerns they may have
  • Measure signal strength at utility poles, using electronic test equipment, and ensure home runs are passing sufficient signal for residential service
  • Provide fast and exceptional service while staying within company required metrics and keeping a low repeat percentage
3

cable technician/back-up warehouse coordinator

  • Primarily constructed custom design cabling for telecommunications. Involved accurate and delicate work with copper wiring, often with no room for error.
  • Additionally facilitated the receiving and distribution of telecommunication equipment and supplies to other companies as well as technicians in the field. Required accurate counts on a multitude of different products often worth multiple thousands of dollars.
  • Dealt with a multitude of different shipping companies both locally, nationally and internationally to resolves issues with shipping. 
  • Familiar with sending and receiving international shipments.
4

cable technician/installer

  • Adhere to TQA standards in accordance with company policy
  • Follow security procedures to prevent any unauthorized services
  • Integrate various company services (video, internet, telephone) with customer’s equipment
  • Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network
  • Identify basic distribution problems associated with the RF portions of the forward and reverse plant and refer to Field Engineering
  • Escalate unresolved customer issues to supervisor Clean the premises of all debris and materials after the installation is complete
  • Educate customer on proper use of services and equipment, including channel lineups, and how to access online help
5

cable technician

  • Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders 
  • Operate communications device in accordance with company policies
  • Operate Company vehicle in a safe and responsible manner. Clean, maintain, stock, and secure assigned vehicle and equipment, in accordance with company policies
  • Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results