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  • Manage the children’s department and helped both parents and children recommend and locate books based on their reading level and interests.
  • Host early morning book readings for younger children.
  • Basic money handling and proper use of a POS system. 
  • Answer calls and direct customers to the correct department.
  • Unload trucks and sort books into their proper section. 

bookseller (retail customer service associate)

  • Educated customers about the products to incite excitement about the company’s mission and values.
  • Verified that all customers received receipts for their purchases.
  • Alerted customers to upcoming sales events and promotions.
  • Built relationships with customers to increase likelihood of repeat business.


  •  Over the counter book sales.
  • Supply  of books to various public schools.
  •  Store management .
  • Inventory control i.e ordering of new stock. 
  • Deposits of cheques and cash. 


  • Put together, process, and ship 30 packages.
  • Help customers find or order textbooks.
  • Help clean the work area clean by sweeping and mopping.
  • Restock the shelves with textbooks and school supplies.


  • Organized and stocked books.
  • Assisted customers to ensure they received professional customer service.
  • Processed orders, answered questions, made  recommendations upon request.
  • Collected payments from customers 
  • Used computers to create and update sale tags.
  • Examine products or materials to estimate quantities or weight and type of container required for storage or transport.