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6

av technician

  • Assigned L1 duties for many corporate events, ranging from conferences to luncheons. 
  • Worked as A2 for many productions assisting with patching, cable runs and setting monitors.
  • Understanding of compatibility requirements regarding third party apps
  • Reading system event logs
7

av technician

  • Time reporting
  • Research and solved escalated issues that were not resolved elsewhere.
  • Perform system set-ups, deployments, migrations, configurations, upgrades, and maintenance.
  • Contribute to many technical projects
8

av technician

  • Assist end users with technical difficulties to resolve situations in a timely manner. 
  • Supported Compaq, HP, ASUS, and Apple branded desktops and laptops
  • Supported & repaired Windows XP/7, Mac OS, and MS Office Suites/Outlook problems
  • Conducted Rollouts, Data Backups, and Imaging of new Laptops and Desktops for End Users
9

av technician

  • Windows 7 image deployment
  • 360 Facility ticketing system
  • Web-checkout equipment system
  • Provides local desktop/service desk support for faculty and students
  • Meeting support for Telepresence meetings
  • Polycom VoIP telephone installations
  • New Hire technical on boarding