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1

assistant store manager

  • Managing department managers, coaching and feedback
  • Problem solving
  • Recruiting, inducting and training new associates to succeed in the business
  • OH&S leader, managing all aspects of OH&S for the store. Contractor inductions, equipment and store audits, incident reporting, organising testing and tagging, and repairs to any equipment, fixtures or the building, conducting monthly Safety focus Groups to promote a safety culture in the business
  • Promptly actioning daily emails for the store and liaising with many department heads in the store support centre 
  • Rostering 80 staff members to strict budgets
  • Customer Service and Conflict resolution
2

assistant store manager

  • Manage store budgets and actively seek ways to improve sales and profitability 
  • Identify opportunities to increase and improve the customer experience and offer 
  • Lead and engage team to up-sell and actively highlight our promotions to all of our customers 
  • Coach, motivate and develop the store team 
  • Provide clarity to the team on “what good looks” when delivering exceptional customer service 
  • Act on customer complaints in a professional and timely manner 
  • Identify and monitor wastage in store and initiate action plans to resolve without sacrificing growth 
3

assistant store manager

  • Organise stock and equipment, order supplies 
  • Plan and work to budgets, maximise profits and achieve sales targets 
  • Coordinate staff scheduling, motivate and encourage staff to achieve    targets 
  • Ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
  • Ensure high standards of customer service are maintained and handle customer complaints and queries
  • Implement brand promotional campaigns
  • Prepare reports and other performance analysis documentation
4

assistant store manager

  • Managing and ordering store supplies and handling and processing petty cash
  • Banking and change orders
  • Working and creating relationships with different vendors 
  • Ensuring the smooth running of day to day operations, catalogues, procedures, and projects in store
5

assistant store manager

  • Assist Store Manager in building/developing team, managing inventory, plan/host events
  • Responsible for building customer book, outreach and styling appointments
  • Analyzed and articulate business trends versus last year’s sales
  • Support management in performance concerns, setting clear, realistic goals and coaching for improvement.