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1

appointment setter

  • Cold calling homeowners with a view to generating high quality leads.
  • Compiled daily report indicating productivity and daily contacts made, tracked performance and communicated results to team leader.
  • Demonstrated a positive, professional attitude at all times.
  • Follow up and built rapport with potential leads.
  • Professional and courteous approach to telephone communications.
2

appointment setter

  • Set appointment at least 4 per day/shift
  • Answer customers question regarding product and provide accurate information
  • Confirms schedule and connect with field team for appointment 
  • Obtain customer information such as name, address, and payment method.
3

appointment setter

  • Set appointments with potential customers at their convenience 
  • Assign a member of the sales force to each potential customer by providing briefs or conversation and customer needs 
  • Ensure that sales force member follows up with potential customers 
  • Take information from potential customers regarding their specific products or service need.
4

appointment setter

  • Call potential customers by following calling list provided by supervisors
  • Greet customers as they pick up the phone and introduce myself and the company 
  • Answer any questions that the potential customer asks to the best of my ability 
  • Close sales by overcoming objection(s), complete sales or purchase contracts; explain provisions; offer service, warranties and financing, Ensure that customers understand the vehicle’s operating features, paperwork and warranty.
5

appointment setter

  • Listen to customer requests, building appropriate appointments based on customer needs.
  • Enter and verify customer information.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter appointments, cancel appointments, or obtain details of complaints.
  • Coordinate rental vehicle fleet to ensure service schedule is up to date.
  • Data entry of past physical repair order copies into digital system.

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