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- Extend PM capabilities through Salesforce declarative development
- Conduct PM/PSA/PPM product demonstrations
- Product implementation and integrations, including Salesforce report building, workflow automation, security setup, and declarative and light programmatic development.
- Increased profit by 60% in a highly competitive environment by focusing on small customer segments.
- Contributed an accumulated revenue of $81,000
- Recognized by the Organization on multiple occasions for consistent performance
- Rookie award
- Maintained long and short-range deliverables with management according to product road-maps after reviewing business priorities, options, and risks.
senior solutions engineer
- To help resolve issues, faced by the either clients and operations teams during campaign on-boarding or completion.
- Working with the Product and client services teams in tandem for smooth roll out of features.
- Interacting with the clients to understand and evaluate product or feature specific requirements.
- Working with the engineering teams on PRD and use-case documents for products or features.
- Resolving discrepancies in reporting by analyzing the integration issues or making code changes for the scrapers.
- Writing scripts automating manual work and increase TAT.
- Acting as a bridge between the engineering and operations teams to help in identifying and resolving issues faster.
- Monitored all aspects of vendor work and ensured that contract deadlines were met
- Acting as a single point of contact for any technical issues or queries posed by either the technical account manager, publisher or client services team during on-boarding of a new publisher.
- Monitoring and solving latency issues, occurred during Ad-serving.
- Resolving any integration issues between publishers and ad-networks to aid in seamless ad-serving.
- Expertise in working knowledge of different Oracle Fusion Application modules, such as Customer Data Management, Sales and Service
- Functional and Technical experience with Design, Development, Implementation, Customization and Production Support of Oracle Applications.
- Involved in implementation of 3 industry solutions, involved in the design, development and documentation of Sales and Service Modules in Oracle Fusion CRM application
- Awarded Bravo Award 2017