Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

 I successfully combined my studies with work and other commitments showing myself to be self-motivated, Organized and able of working under pressure. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. I am reliable, trustworthy, hardworking and eager to learn.

Employment history

Site Reliability Engineer, Carroll, Legros and Bogisich. West Cordellberg, Missouri
Apr. 2018 – Present
  • Develop tools and advanced automation features that continuously reduce the need for manual intervention
  • Automate the deployment and monitoring of the assigned SAP Hybris cloud services across all the relevant infrastructures (private and public cloud)
  • Perform troubleshooting to quickly resolve the issues per documented procedures 
  • Document root cause analysis reports and develop standard operating procedures 
  • Provide knowledge management in the team and between operations and development 
  • Improve system landscape support in the assigned functional areas of responsibility 
  • Ensure excellent quality and maintain high standards in all processes listed in the relevant process map - Collaborate with engineering and product management as well as other service groups 
Platform Monitoring Engineering, Mills Inc. New Kiethview, Alaska
Jun. 2017 – Jul. 2017
  • Be responsible for the design, support and maintenance of a large monitoring infrastructure
  • Relevant knowledge of monitoring industry standards and the use of analytics in an operational setting
  • Design, implement and maintain a comprehensive monitoring solution
  • Collaborate with Engineers, Operations and other teams to ensure application, network and system monitoring best practices
  • Ensure thorough and complete monitoring of all environments and layers
  • Innovate techniques for visualizing large amounts of complex, real-time data in a simple, elegant manner for users
Senior Web Developer, Gulgowski Inc. Kennyside, Kentucky
Feb. 2016 – Mar. 2016
  • Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
  • Write, design, or edit web page content, or direct others producing content.
  • Analyze user needs to determine technical requirements.
  • Maintain understanding of current web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
  • Select programming languages, design tools, or applications.
  • Build web services to handle cross platform request
Software Engineer, Dicki and Sons. Port Gus, Rhode Island
Oct. 2014 – Jan. 2015
  • Design an intelligent, portable product, which once positioned would produce pedestrian and vehicle counts, whenever, wherever.
  • Systematic & dynamic problem-solving with the ability to assess various constituent group needs.
  • Update knowledge and skills to keep up with rapid advancements in computer technology.
  • Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications.
  • Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

Education

Lockman College, Salvadorshire, Tennessee
Master of Science, Computer Science, Present
Northern Georgia Academy, Port Kera, Vermont
Bachelor of Science, Computer Science and Engineering, Jan. 2015
North Langworth Academy, Schulistburgh, Maryland
Diploma of Engineering, Computer Engineering, Sep. 2012

Skills

Object Oriented Programming, Script Writing
Web Development, Automation
Solution Architect
Linux, Windows, AWS, Azure
Google Cloud Platform
Ansible, Jenkins with Maven
Docker, Kubernates
GO, Python, NodeJS
C, C++, Perl, PHP, Java, HTML, CSS, JS, AJAX
Relational Database

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Seeking opportunities as DevOps Engineer, Senior Service Reliability Engineer, Service 
Engineer or System Admin. 
 
Extensive systems and production service architecture troubleshooting, DNS, SMTP, 
SSH, Host-side network, apache, VIP, Brooklyn. Also design and implement platforms for 
monitoring, log processing, metrics collection and data visualisation. 

Employment history

Nov. 2018 – Present Millardfurt, Wyoming
Site Reliability Engineer (SRE), Walker and Sons
  • Verify stability, interoperability, portability, security, or scalability of system architecture.
  • Handled Site-up activities for all Walmart e-commerce Market – US, 
Canada, ASDA etc. 
  • Experience working on Grafana, Cassandra, OneOps, Nagios, DNS 
and Elastic Search issues while in this team. 
  • Managed uptime and availability of the site, critical applications and 
other internal support structure 
  • Helped with automation of tasks, focus on automating routine 
functions 
  • Configured and built tools for monitoring, metrics and alerting. 
  • Took proactive measures to ensure system stability and maximum 
productivity. 
  • Ensured issues are resolved and escalated before the SLA breach. 
  • Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
  • Provide technical guidance or support for the development or troubleshooting of systems.
Jun. 2016 – Oct. 2016 East Nathaniel, New Jersey
Production Engineer (DevOps), Huel and Sons
  • Works on smaller, moderately complex tasks in support of a 
project that requires a singular area of expertise. 
  • Work closely with developers to drive live title release, 
deployment practices and processes. 
  • Setup/use monitoring tools to find problems and resolve and/or 
escalate to development. 
  • Communicate with developers, product managers and technical 
support specialists on product issues. 
  • Performs script maintenance and updates due to changes in 
requirements or implementations. 
  • Deploys new modules, upgrades and fixes to the production 
environment. 
  • Linux experience: ssh, monitoring processes, attaching storage, 
cleaning disk space, tailing logs, etc 
  • Knowledge of WebServers and LoadBalancers, Apache HTTP 
Server, Apache Traffic Server, Proxies, DNS, DHCP, HAProxy,VPN 
  • Document and escalate issues to the appropriate subject matter 
experts as required after going through syslog’s. 
  • Responsible for process improvement/documentation. Alert and 
noise reduction. Statistical analysis of quality and quantity of 
alerts and incidents. Report/graph generation. 
  • Assist in Creating and maintaining Configuration and Change 
Management Plan for the project. 
  • Gauge the effectiveness and efficiency of existing systems; 
develop and implement strategies for improving or further 
leveraging these systems 
Jan. 2012 – Feb. 2012 New Cliffview, Nebraska
IT Engineer, Ernser, Thiel and Lang
  • Working based SLA on SR and Incidents 
  • Installation, Configuration and Management of Active Directory 
Services. 
  • Creation, deletion of hostname in Active Directory. 
  • Configuration and trouble shooting of MS Office 2007 & 2010. 
  • MS Outlook Configuration and troubleshooting. 
  • Installation Oracle 10g 11g and Toad. 
  • Configuration & Troubleshooting VPN client and Any connect 
VPN. 
  • Antivirus MacAfee 
  • Windows OS troubleshooting. 
  • Trouble shooting of all Application software’s 
  • MAC OS trouble shooting. 
  • Trouble shooting of MAC Applications. 
  • Patches updating and Installation 
  • Installation, Configuration of Local and Network Printers. 
  • Fundamentals of Computer Networks. 
  • All laptops and Desktop issues. 
  • Ensuring timely closure of Incident tickets. 

Education

Jan. 2010
Bachelor Of Engineering: Computer Science
  • East Alabama College - Friesenshire, Mississippi

Skills

Splunk
Experienced
AWS
Skillful
Tomcat
Experienced
Apache
Experienced
Problem Management
Expert
Incident Management
Expert
Jenkins
Experienced
Docker and Kubernetes
Experienced
CI/CD
Experienced
Linux
Expert

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