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1
sales support representative
- Collaborated with the customer purchase team representatives on Annual Service Maintenance renewals
- Responsible for invoicing customers & following up with customer finance teams for payment collections
- Trained & nurtured 15+ members of the sales team on business enablement ERP systems
- Assisted the service staff for the technical clarifications; directly involved in field service activities
- Assisted the legal team for the negotiation of agreements with customers
- Managed complete order fulfillment & shipping of products from corporate office (Alameda, CA, US) to customers in India
- Worked closely with customer compliance teams to fulfill the documentation of US customs
2
sales support representative
- Organizing, Replenishing and Merchandising an ever changing store
- Complete routine inventory counts with the outlet managers of all retail operations • coordinate administrative duties
- Generate, receive and maintain purchase orders
- Maintain Inventory and complete month end data entry
- Greet customers, respond to customer inquiries
3
sales support representative
- Proposed rates/service contracts to our pricing groups and negotiated rates/non-standard services with customers
- Prepared sales presentations for sales and researched Journal of Commerce and historic in house bills of lading to build knowledge of Southern California account base
- Analyze customer problems and research solutions using the knowledge base software
- Sell additional services by recognizing opportunities to up-sell accounts; Explaining how these features can resolve their existing issues
4
sales support representative
- Reviewed sales contracts to ensure accuracy and deliverability
- Process sales commissions
- Work with clients and sales to solve billing discrepancies
- Manage relationships with clients and sales
5
sales support representative
- Schedule appointments for Directv installers to go out and install new service for customer
- Awarded for increasing sales of
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.customer service protection plans by 20% for my call center