Use This TemplateAndrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.
Employment history
Feb. 2015 – Present
Littelbury, Tennessee
RETAIL SUPERVISOR, Thiel-Legros
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Research or investigate products to be presented to prepare for demonstrations.
- Recommend product or service improvements to employers.
- Contact businesses or civic establishments to arrange to exhibit and sell merchandise.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Resolve customer complaints regarding sales and service.
- Review operational records and reports to project sales and determine profitability.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Prepare budgets and approve budget expenditures.
- Represent company at trade association meetings to promote products.
Sep. 2012 – Jan. 2013
Astridfurt, New York
AUDITOR, Nienow Inc
- Investigated discrepancies discovered during auditing process.
- Reviewed and Identify risk, analyzed controls and tested compliance.
- Produce audit reports which comprised evaluation of internal control system.
- Identified and reported audit issue.
- Produce audit reports.
Education
Bachelor of Science: CRIMINOLOGY
- Eastern Zulauf - Kiehnburgh, Connecticut
Skills
Computer Literacy ,Proficient at MS Excell, MS World, MS Power Point
Good Communication Skills
Online Marketing
Strategic Planning
Sales Analysis
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting expectations at every interaction. Timely and professional with skills and ability to build and to drive business retention. Actively seeking a customer service director role where I can utilize my skills and experience to add immediate value to an organization.
Employment history
Retail Supervisor /Catering Supervisor, Armstrong, Hintz and Fahey. West Beula, Rhode Island
Apr. 2017 – Present
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
- Adhere to local, state and federal laws, regulations and statutes.
- Maintain detailed and complete records of accounting for the dietary department.
- Suggested budgetary changes to increase company profits.
- Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities.
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Make copies of correspondence or other printed material.
- Order and dispense supplies.
- Supervise other clerical staff and provide training and orientation to new staff.
- Train and assist staff with computer usage.
- Compile, sort and verify the accuracy of data before it is entered.
- Select materials needed to complete work assignments.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Night auditor, Lehner, Wisoky and Smith. East Ardelia, Michigan
Oct. 2011 – Dec. 2012
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Provide assistance for customers with special billing requests.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Train or instruct employees in job duties.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Arrange for necessary maintenance or repair work.
- Monitor inventory levels and requisition or purchase supplies as needed.
Education
Western Idaho Institute, Champlinside, Massachusetts
General Studies, General Studies
The Rempel University, North Derrick, Georgia
High School Diploma, Business, May. 1996
Skills
Detail Orientated
Experienced
Punctual
Experienced
Communication
Experienced
Professional Summary
I have had the opportunity to learn and grow over the last 22 years at Visionworks and have a masters level of understanding of the store level process. Fabrication of glasses, time management, critical thinking skills are my strong suit. Managing people to accomplish my set goals directed by management, is also a skill set I have. My coworkers respect and listen to my direction without objection. Any problems that arises, I am the first person people come to to fix a problem. New challenges always come up and I am ready for any new opportunities.
Employment history
Retail Supervisor, Klein, Torphy and Bruen. South Brendaborough, Rhode Island
May. 2020 – Present
Managing the Store since April of 2019. Daily Huddles to ensure my staff is aware of any day to day operations that need attention. Customer service issues that may arise and completing the sales process. Organizing and company process to fit into the company's mantras through SMTS to ensure compliance. Interviewing and hiring of any positions that need to be filled using the companies Dayforce process. Inventory and P&L adherence along with scheduling to budget my store's fiscal responsibilities. Coaching associates to the behaviors that will lead to successful selling behaviors. Proven results that have lead to positive BI index month over month.
Lab Supervisor, Grimes-Collins. Adamsborough, Montana
May. 2010 – Nov. 2017
Manufacturing and Fabrication of quality eyeglasses on time to create great customer satisfaction. Creating an environment conducive to success and also adhering to company processes. Managing the tray management and also time management processes. Ordering lab supplies to make sure the lab had all the proper tools. Making sure inventory was within company standards and achieving low shrink throughout my time as LS. Helping the GM with retail responsibilities with repairs and dispensing when needed. Opening and closing of the store when scheduled. Pride in my position.
Lead Lab Tech, Reynolds LLC. Glennhaven, Florida
Oct. 1998 – Oct. 1999
Helping the Lab Manager at the time with quality manufacturing of eyeglasses. Following all processes laid out by corporate to achieve a high level of JPH with little reduction in quality and low breakage. Fast paced environment, achieving success at every level of the kpi's. Ordering lab supplies and inventory control.
Education
Nienow College, West Sherieberg, Indiana
Associate of Arts, Liberal Arts, 2010
Skills
Time Management
Critical Thinking skills
Reading Reports and understanding
Computer skills
Management
Retail Sales
Customer Service
Store Process
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More Job Descriptions for :
1
retail supervisor
- Attending and serving of customers.
- Be engaging closely with customers to respond to and address any queries they may have.
- Focusing on ensuring smooth operation on the sales floor and the stockroom.
- Checking stock availability.
2
retail supervisor
- Assist in daily operation of the outlet, besides process orders for merchandise accurately to ensure that the shop is sufficiently stocked.
- Train, coach, supervise and mentor junior/ new staff and beresponsible for their effective performance.
- Provide cashiering service to customers and ensurethat all transactions are handled speedily and correctly.
- Provide quality customer service on the shopfloor and on the telephone and ensure that thecustomer’s needs are met and handle customer’scomplaints and demands in the absence of the manager.
3
retail supervisor
- Tasked with setting up and arranging displays and demonstration areas to attract the attention of prospective customers.
- Identifies interested and qualified customers to provide them with additional information.
- Performs jobs such as cash, sales associate and other leadership roles
- Consults with advertising team to determine type of merchandise to be featured and time and place for each display.
- Checks to ensure that appropriate changes were made to resolve customers’ problems when necessary
4
retail supervisor
- Responsible for hiring and training employees.
- Helped with buying new product and apparel.
- Responsible for opening and closing procedures.
- Worked with managers on scheduling and labors costs.
- Responsible for daily reports and maintained accurate banks and deposits.
5
retail supervisor
- Provided administration support to owner.
- Booking and coordinating client appointments with mobile phone specialists.
- Cash handling of daily takings.
- Supervising and mentoring employees of shift.
- Actively involved in the receiving of new shipments.
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