Use This TemplateProfessional Summary
Talented, sales-driven, respectful, strategic-minded, hungry individual . Eager to advance my career and obtain a leadership position within a reputable, growth-oriented company. I have and exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying opportunities to achieve sales goals. Adaptable, customer-focused leader with a proven track record of bringing revenue, and profits, to new heights, and esablish a culture with in a team.
Employment history
Retail Store Manager, Larson-Jast. Scottytown, Montana
Oct. 2019 – Present
Being a retail sales manager is something I love. Being in a competitive environment, always striving to be the best that I can be, while leading a team of individuals, to be inspired to do that exact same thing, is the culture I bring to any sales team. The job consist of
- Resolve customer complaints regarding sales and service.
- Oversee store operations ( return device management like trade ins, old phones, ect, any pending activations, or down payments, Daily bank deposits, time & attendance, employee scheduling, receiving any purchase orders, Inventory count, monthly employee training, coaching observation forms.
- Plan and direct staffing by creating personalized performance evaluations to develop and control sales and store performance.
- Maintaining store "look & feel", Store readiness, store being clean, store organization, merchandise up on walls no empty pegs, ect. )
- Hitting store goal, and acheving above goal expectations, numbers are the most important thing.
- Successfully motivating sale representatives to achieve beyond exactions to generate more profit
My time being a manager for AT&T, allowed me to find what Im good at, and to appreciate doing, and establishing great business relations with customers, employees, and upper management. The goal at the end of the day is to succeed, and deliver numbers. I have achieved manager of the month 3 times consecutively, and maintained current location to be on average with in the top 5 locations Mark Wide since the year started. Im self-motivated with a very humble approach... the mind set is to be a servant leader, and to push my team to success.
Retail Sales Representative, Thiel-Feil. South Keenan, Virginia
Apr. 2017 – May. 2017
- Demonstrate or explain products, devices, or other services to persuade customers to purchase products or use services.
- Provide product samples, promotions, information, and hands on customer service to persuade people to buy products.
- Keep areas neat while working and return items to correct locations when done using.
- Sell products being promoted and keep records of sales.
- Suggest specific product to be purchased to meet customers' needs.
- Stock shelves with products.
- Work as part of a team of leaders, to help push each other to hit goal (share ideas, and knowledge).
- Knowing and understanding current promotions, and order flow.
- Outside the box thinking to create opportunity to upsell .
As a Retail Sales Representative, the main goal is to be the best, and to generate as much profit as can for company and self.
As a representative I have won the top performer award countless times, and at one point I was top performer company wide, and ended the month with 182 devices, and home entertainment services sold, and broke a market record. Ambition, and growth is what I strive off of, and self pressure pushes me to achieve just that.
As a representative I have won the top performer award countless times, and at one point I was top performer company wide, and ended the month with 182 devices, and home entertainment services sold, and broke a market record. Ambition, and growth is what I strive off of, and self pressure pushes me to achieve just that.
Customer Service Rentention Rep, MacGyver-Kshlerin. Philbury, Massachusetts
Jan. 2016 – Apr. 2016
- Listen to customer requests, to answer questions and provide information over the phone.
- Provide assistance for customers with special billing requests.
- Calculate and quote charges for services such as plan changes, account over view, disputes, ect.
- Promote company products, services, and savings plans when appropriate.
- Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Retaining Customers and saving customer to stay with company.
- Providing exclent customer service, and customer satisfaction
Working in a call center made me realize that I can help these customers with these compaints on the sales floor, and to be paid commission for the quality sales that I can create by knowing the ins and outs of the company.
Education
Southern Schulist, Romagueramouth, Minnesota
Bachelor of Science, Medical, Present
Skills
Retail sales managenment expierance
Expert
Achieving and execling beyond sales goal
Expert
Team leader
Expert
Organized
Expert
Clear and fluent speaker
Expert
Sefl- motivated
Expert
Professional Summary
Dedicated, results-oriented, with an entrepreneurial mindset and over 7 years of success in the areas of business and operations management, new business development, and sales and marketing. Analytical, innovative professional with strong business acumen and deep technical knowledge dedicated to leading teams in meeting and exceeding Sales and Operational targets. Committed to the growth and the success of others.
Employment history
Retail Store Manager, Greenfelder Inc. New Julio, Indiana
Feb. 2020 – Present
Recruit, Train, develop future sales leaders for the company by creating structure within my location to ensure profitability while also having a learning environment that my employees can benefit from. Daily Operational tasks such as; Scheduling, receiving shipments, handling deposits, and reviewing paperwork. Last but not least meeting sales goals and ensuring business is growing month over month.
Regional Manager, Rice-Roberts. South Annieshire, Alabama
Sep. 2017 – Apr. 2018
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Network within communities to find and attract new business.
- Recruit staff members and oversee training programs.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Implement corrective action plans to solve organizational or departmental problems.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
District Leader, Spinka Group. Alveraside, Kansas
Oct. 2016 – Mar. 2017
- Ascertain premium rates required and cash reserves and liabilities necessary to ensure payment of future benefits.
- Examine claims forms and other records to determine insurance coverage.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Calculate premiums and establish payment method.
- Contact underwriter and submit forms to obtain binder coverage.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Regional Manager, Altenwerth and Sons. Elliotthaven, Illinois
Apr. 2016 – Jan. 2017
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Network within communities to find and attract new business.
- Strategic Scheduling
- Compliance reports
- Interview/Hire/Terminate
Sales Associate, Rippin-Monahan. Port Mariahaven, Vermont
Jun. 2010 – Aug. 2010
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Dress mannequins for displays.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
- Cashier
- Stock lead
Education
The Hauck University, Deedeeberg, Mississippi
High School Diploma, General Studies, 2009
Languages
Spanish
Skills
Microsoft
Direct sales
sales process/Training
Customer retention
problem Solving/Strategy
Communication
leadership
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
More Job Descriptions for :
1
retail store manager
- Build skills and successes through continued coaching and performance assessment conversations
- Drive operational efficiencies to help minimize risk and protect the stores assets
- Train Mobile associates in using store systems to support the Customer Experience, including the Point of Sale and Customer Account
- Identify ways to manage and control store expenses
- Maintaining employee growth and development
- Delivering on daily, weekly and monthly sales goals as a store
- Provided continuous coaching and best practices to develop employees and assure customer service and business standards were met or exceeded
2
retail store manager
- Reviewed resumes, conducted interviews and hired employees
- Creating daily, weekly and monthly sales goals for individual employees
- Proficient with ADP to ensure that scheduling is being completed based on the needs of the business
- Weekly coaching sessions with individual employees to ensure that goals are being achieved and to provide feedback to ensure that the needs of the business are being met
3
retail store manager
- Managing daily operations of stores
- Daily banking and stock control
- Motivating staff to attain sales targets
- Maintaining excellent levels of customer service
- Problem solving regarding billing and technical issues
- Daily reporting to management on operations of all stores
4
retail store manager
- Trained team members in successful strategies to meet operational and sales targets
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Managed all aspects of store operations, including organization, maintenance and purchasing functions
- Completed routine store inventories
- Maintained a
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. clean and sanitary work environment
5
retail store manager
- Counted cash drawers and made daily bank deposits.
- Promoted from Retail Sales Associate to Store Manager within 12 months.
- Scheduled and led weekly store meetings for all employees.
- Reported to the District Manager regarding all store and staff issues.
- Trained and developed new associates on POS system and key sales tactics.
- Conducted store inventories once per month.
Suggested Reading:
Related Articles
4 Ways a Career Test Can Jump-Start Your Future (and Help Your Resume)
If you’re looking for a fresh path or a new passion, a career test could help you find it. You can take these tests online, in the comfort of your...
Avoid These 3 Resume Mistakes at All Costs
Your resume is your first impression for a prospective employer. The way you present yourself in that little document can make or break you – it can clinch you an...
Resume Design Tips and Tricks
Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...