Use This TemplateProfessional Summary
Looking for something different and willing to train in most fields. I'm bilingual and I feel like that is important in no matter where you go in a career. I love associating with people and helping anyway I can. I take direction very well. I handled money in most of my past jobs and know how to account for it once trained. I am not afraid to ask question if I don't know the answer to something. I did obtain two degrees in college and help manage a restaurant for almost two years so I'm reliable and driven to whatever I set my mind to.
Employment history
Retail Manager, Hauck Group. East Shaunhaven, Nevada
Jul. 2016 – Aug. 2016
- Keep areas neat while working and return items to correct locations following demonstrations.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers' needs.
- Prepare or alter presentation contents to target specific audiences.
- Instruct customers in alteration of products.
- Recommend product or service improvements to employers.
General Manager, Balistreri-Rath. Hershelport, Alaska
Apr. 2016 – Jun. 2016
Clean service or seating areas.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Set up or restock product displays.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule staff hours and assign duties.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Restuarant Manager, Goldner-Kling. Port Ieshachester, Tennessee
Oct. 2013 – Jan. 2014
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Education
Southern Maine University, Port Manualport, Arkansas
Associate of Science, Baking and Pastry, Nov. 2014
Skills
Accounting for money
Managing staff
Customer Service
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Retail manager with 15 years experience, proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Employment history
Jun. 2014 – Present
Berniceborough, Pennsylvania
Retail Manager, Cormier, Medhurst and Connelly
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Recruit staff members and oversee training programs.
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Recruit, interview, and select employees.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Arrange for necessary maintenance or repair work.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Count money and make bank deposits.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Establish standards for personnel performance and customer service.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
- Responsible for the business online store and website updates.
May. 2009 – Jun. 2009
Lake Rickmouth, North Dakota
Retail Assistant, Roberts Group
- Recommend and sell lotions, tonics, or other cosmetic supplies.
- Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.
- Demonstrate how to clean and care for skin properly and recommend skin-care regimens.
- Select and apply cosmetic products such as creams, lotions, and tonics.
- Keep records of client needs and preferences and the services provided.
- Sell makeup to clients.
- Performed inventory and restocking assignments as necessary.
- Operate cash registers to receive payments from patrons.
- Performed inventory and restocking assignments as necessary.
- Phone orders.
- Cash Handling and eftpos transactions.
Education
Dec. 2015
Advanced Diploma Hospitality - Management
- Northern Kuphal - Huelsmouth, Iowa
Skills
Exceptional Customer Service skills
Strong focus to achieving results
Excellent people skills
Professional Summary
Proactive, friendly customer service experienced individual dedicated to meeting and exceeding expectations at every interaction. Timely and professional with exceptional communication skills and ability to build and cultivate relationships to meet goals. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization while pursuing my lifelong dream of being involved in the education field.
Employment history
Retail Manager, Walsh-Sporer. Rowebury, Washington
Nov. 2017 – Dec. 2017
Provide knowledgeable expert advice to customers seeking equipment, lessons and experience in winter sports. Provide customer service support to customers purchasing sports equipment.
Licensed Residential Cable Installation Technician, Stanton Inc. Ziemeville, New Jersey
Jan. 2017 – May. 2017
Trained residential cable installer for busy cable company working in multiple and diverse locations throughout Utah. Responsible for the scheduling, coordination and installation of cable services in residential settings. Customer service representative for Spectra Cable company responsible for provision of information to customers including available services, pricing and technical assistance
Kitchen Supervisor, Emard-Thompson. Padbergview, Virginia
Feb. 2016 – May. 2016
Responsible for the overall management of a busy kitchen and café within a busy mountain ski resort. Provide complete and detailed inventory of kitchen and dining hall. Work with management on scheduling and coordination of kitchen staff. Provide customer service to patrons including scheduling and coordination of meals, catering and events.
Education
East Hilll, West Mark, New Hampshire
Bachelor of Arts, History/English Language, Oct. 2011
Skills
Team Building
Food Preparation
Schedule Coordination
Problem Solving
Communication Skills
Self Motivated
Customer Service
Time Management
Microsoft Applications
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More Job Descriptions for :
1
retail manager
- Heavy focus on customer service whilst up-selling and fitting shoes from the store.
- Managing daily admin tasks that included balancing the till and paying staff.
- Supplier relations and rota management.
- Track store performance and profit against a weekly and monthly budgets
2
retail manager
- Retail Manager oversees the daily operations of the company inside the shops it’s operating.
- Retail Manager will be the one to ensure smooth running of operations to maximize revenue and minimize costs/expenses.
- Retail manager must be able to motivate staff to perform according to their maximum capacity and help achieve the goal of the project.
- Retail manager handles the shop in ways that boost revenues and develop the business without jeopardizing the existing products/games offered in the shop.
3
retail manager
- Processed shipment orders and organized the store during inventory
- Managed sales team to ensure customer’s needs were met
- Used marketing and sales tactics to build a purchase
- Created unique looks for the customer based on individual style
4
retail manager
- Staff managing and training on products, policy and guidelines.
- Responsibilities include motivating fellow co-workers achieve targets, amp sales, inventories and customer service.
- Contribute 75% contribution to retail sales.
- Qualified Cert IV Retail Manager.
5
retail manager
- Responsible for daily sales targets
- Responsible for instore displays
- Customer service to all whom enter the store
- Extremely professional and tactful
- Pricing and inventory of all stock
- End of day balancing of finances of 2 tills
- Listening and understanding peoples needs and wants and turning them into sales
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