
Professional Summary
A resourceful problem solver, I am someone who is willing to do whatever it takes for the patient and their needs. I have five years experience in patient and customer care, and twenty years experience in animal enthusiasm. I am eager to learn and ready to use my research skills to provide the absolute best care to pet patients and their owners alike.
Employment history
Pharmacy Cashier, Ankunding-Nader. Pamulabury, Montana
Dec. 2019 – Present
- Assisting customers and patients with focus on exceptional customer care.
- Utilizing problem solving skills to maintain the everyday running of a large retail store.
- Exceptional experience with difficult patients and handling situations to everyone's advantage.
- Keep areas neat while working and maintain a high level of professionalism.
- Identify interested and qualified customers to provide them with additional information regarding services provided by the pharmacy such as vaccinations, health screenings, and counseling.
- Maintaining a friendly banter with regular customers and patients to encourage loyalty and repeat visits.
Team Leader in Training, Heidenreich, Huels and Kub. Lake Therese, West Virginia
Aug. 2016 – Sep. 2016
- Effectively manage teams of up to ten people to maintain a smoothly running operation.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Efficient use of time management skills in order to coincide with large numbers of customers exiting movies.
- Maintaining clean work environments.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Compute figures such as balances, totals, or commissions.
Education
The Vermont Academy, Gutkowskitown, Texas
Bachelor of Science, Pre-Veterinary Studies, Present
Skills
Animal Sciences
Customer Service
Computer Literacy
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- Assisting customers and patients with focus on exceptional customer care.
- Utilizing problem solving skills to maintain the everyday running of a large retail store.
- Exceptional experience with difficult patients and handling situations to everyone’s advantage.
- Keep areas neat while working and maintain a high level of professionalism.
- Identify interested and qualified customers to provide them with additional information regarding services provided by the pharmacy such as vaccinations, health screenings, and counseling.
- Maintaining a friendly banter with regular customers and patients to encourage loyalty and repeat visits.