Andrew Smith

Professional Summary

I am hard working and caring person with a year of experience of giving professional, efficient and high quality of service in BPO industry. Highly motivated individual who always wants customer satisfaction. I am keen to details and has a great self discipline.

I am good in communicating via chat, email or even in phone calls. Well-versed in English language and has an ability to learn new guidelines, ideas and procedures quickly and efficiently.

I joined many Virtual Assistant course that gives me a big self confidence that I can do this job well and proves that I can compete with a lot of VA's out there when it comes to assisting the boss on their emails, social medias, scheduling meetings, doing research etc.

I look forward to work with you in providing excellent customer service and anything else you may need help with.

Employment history

Character Generator Operator, Heathcote-Willms. Lake Magali, Louisiana
Aug. 2019 – Present
My job here is putting graphics on air for news programs. It includes proofreading the news items and checking all the spellings. 
  • Review copy and correct errors in content, grammar, and punctuation, following prescribed editorial style and formatting guidelines.
  • Review and evaluate notes taken about event aspects in order to isolate pertinent facts and details.
  • Determine a story's emphasis, length, and format, and organize material accordingly.
  • Check reference materials, such as books, news files, or public records, to obtain relevant facts.
Online English Teacher, Feest, Toy and Bosco. Lolitaland, Oregon
Sep. 2017 – Present
I am an Online Teacher who teaches Asian people to speak English. Most of my students are from Japan and some are from Korea and Thailand. Their age vary from a grade 2 students to professionals. 
I teach them correct pronunciations of words and how to make a good English conversation.
  • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.
  • Select and obtain materials and supplies such as textbooks.
  • Advise students on academic and vocational curricula and on career issues.
  • Provide assistance to students in college writing centers.
  • Teach classes using online technology.
Office Staff, Bogan-Blick. East Leannabury, Pennsylvania
Jan. 2017 – Feb. 2017
I was an Office staff in one the country's respected online shop. My job requires me to help the HR department when it comes to recruitment. Also I am assign in advertising our product online. It means I have to take a photo of our new product, edit it in Photoshop then post it on website with a good caption.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Customer Service Representative, Marquardt Group. South Vince, Ohio
Sep. 2016 – Oct. 2016
I was a typical Customer Representative who answers call from US customer who ask questions about their bill. Since I handled a telecommunication account, my responsibility includes helping them to file for insurance or maybe fixing their phones and signals. I also need to do a soft selling on some of our products depending on the customers need.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Education

Northern New Mexico University, Gregoryland, Pennsylvania
Bachelor of Arts, Broadcasting, Sep. 2015

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Skills

Customer Service
English Communication
transcription

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Motivated and dynamic educator with an advanced degree and 2+ years of online teaching experience. Proficient Foundation Phase School Teacher that have the exciting and rewarding task of teaching children the foundations of reading, writing and literacy. Sports and cultural activities are important to me as this helps me as an Educator to understand  and bond with my students better.

Employment history

Online English Teacher, Altenwerth Group. Bednartown, Colorado
Dec. 2018 – Present
Working as a full time Online English Teacher.
Teaching children the foundation of reading, writing and literacy in the English language.
Is responsible to help children to develop their thinking skills in English.
Giving children improvement advise to help them understand the English language better and to improve faster.
Online English Consultant, Turcotte-Spencer. West Raelene, Delaware
Mar. 2018 – Apr. 2018
Worked as a full time Online English Consultant.
Taught children the foundation of reading, writing and literacy in the English language.
Was responsible for helping children to develop their thinking skills in English.
Gave Children improvement lists to help them understand the English language better and to improve faster. 
Senior Control room operator., McKenzie, Johns and Lindgren. Mariloubury, Massachusetts
Apr. 2016 – Oct. 2016
Worked as a part-time senior control room operator at a security company.
Received "employee of the month" was rewarded two times.
Chosen as an example for other control room operators in training.
Handled the most arm signals and answered the most phone calls in the control room.    

Education

West California University, Lonnieshire, Ohio
Teaching Foundation Phase, Education, Apr. 2017

Skills

Creative
Expert
Patient
Expert
Leader
Expert

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More Job Descriptions for online english teacher Resumes

1

online english teacher

  • Teaching English as a second language to Chinese kids and adults. 
  • Preparing students to their IELTS & TOEFL exam.
  • Maintaining a stimulating and nurturing classroom setting.
  • Evaluate and grade students’ oral fluency.
2

online english teacher

  • Worked with students between ages 8 and 40 on grammar, pronunciation and sentence construction.
  • Reviewed homework assignments to better gauge students’ learning progress and ability to grasp new concepts.
  • Gently corrected student pronunciation and grammar to improve conversation skills.
  • Used pre-written curriculum to teach students English via remote video conferencing.
3

online english teacher

  • Imparting an adequate knowledge of  the subject matter.
  • Develop a skill to stimulate experience in the taught, under a friendly environment.
  • Develop a capacity to do, observe, infer and to generalize.
  • Be able to appreciate the difficulties experienced by children so as to bring about new modes and methods of achieving the goals in consonance with the reactions of the children.
4

online english teacher

  • Prepare materials and online classroom needs.
  • Collaborate with other teachers and professionals in the development of instructional techniques.
  • Observe and evaluate the performance of other instructors and their class activities.
  • Prepare course materials to Chinese students.
5

online english teacher

  • Teach Japanese English skills through structured material.
  • Make a fun environment for teaching-learning process.
  • Guide students to develop English skill by correcting their mistakes pro-actively. 
  • Follow ethical codes that protect the confidentiality of information given by the company.