Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Merchandise Processor, Bahringer, Leuschke and Buckridge. Renatohaven, Kansas
Jul. 2019 – Present
  • Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
  • Inspect cartons that has been processed by packers to determine if the correct amount of items are in each tote prior to shipping.
Hourly Shift Manager, Welch Inc. Farrellberg, Connecticut
Mar. 2014 – Mar. 2015
  • Order or receive supplies or equipment.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Create signs to advertise store products or events.
  • Receive and process customer payments.
  • Take customer orders and convey them to other employees for preparation.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Office Assistant, Heathcote-Wehner. Champlinberg, Hawaii
Feb. 2010 – Mar. 2013
  • Provide assistance for customers with special billing requests.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Process billing of payments to specific insurance companies for a client's visit.

Education

Robel Academy, West Rossie, Nebraska
BBA, Present
The Massachusetts College, Oswaldoton, New Mexico
High School Diploma, Jan. 2003

Skills

Microsoft Suite
Skillful
Leadership
Experienced
Computer Technology
Experienced

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More Job Descriptions for :

1

merchandise processor

  •  Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate
  • Organized and located inventory and updated store spreadsheets
  • Organized, scheduled and assigned production work across team members for task balance
  • Maintained accuracy of work by completing deep research and resolving variances
  • Maintained clean and organized work areas
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs