Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Medical office assistant responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and event planning.  Advanced technical skills and in-depth knowledge of health management and electronic health records used to maintain high-levels of quality care and ensure patient satisfaction.

Employment history

May. 2019 – Present Trentonburgh, Connecticut
Medical Assistant (Front and Back office), Greenfelder, Maggio and Armstrong
  • Proficient in using Epic, an electronic healthcare system to manage patients and integrate their data to optimize their health outcomes
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Maintain scheduling and event calendars
Mar. 2011 – Jun. 2011 West Andreas, Mississippi
Arabic Interpreter and Customer Care Representative (Arabic), Torp, Baumbach and Goyette
  • Averaged 100+ calls per shift with an average QA score of 97% or better
  • Respond to a variety of telephone inquiries from purchasers, payees, agents, financial institutions, utility companies and healthcare companies 
  • Highly proficient in de-escalating unhappy customers and identifying transactions that conduct high volume phone calls to assigned delinquent customers

Nov. 2006 – Dec. 2006 Lilianashire, Rhode Island
Store Owner and Manager, Wunsch, Schuster and Harvey
  • Opened the first ever Syrian Fashion store in the Sacramento area
  • Imported clothing from the Middle East and marketed to a wide array of customers
  • Developed a new system in the office including budgets, communication and training employees to utilize the new processes

Apr. 2005 – Jul. 2006 Lake Lorisbury, Utah
Financial Director, Marvin Inc
  • Managed all five cellular phone stores from office work, to finances and employees
  • Customer Care Representative, purchasers, payees, agents, financial
  • Made arrangements for payments to bring account current and follows up to ensure obligation is satisfied 


Feb. 2010
Associate of Science: Food and Nutrition
  • Kohler Academy - Lake Ikefurt, Idaho
Nov. 1987
Bachelor of Science: Accounting
  • Bradtke University - West Kris, Kansas


Organizing events and project management
Computer skills (including Microsoft Office Suite and Epic)
Customer service

Andrew Smith

Professional Summary

I have completed my 3 years academic course of DMF from State medical faculty of Bangladesh and 1 year internship from Bagerhat Sador hospital.I am registered under Bangladesh Medical & Dental council As Medical Assistant(Reg No: D-7115).   Attentive Medical Assistant with 4.3 years of experience in performing administrative and clinical tasks in various healthcare environments. Looking to apply my background in managed healthcare to help fulfill any medical assistant needs at  any hospital or health care organization. My experience as a medical assistant and ability to thrive using different medical technologies will allow me to immediately contribute toward the welfare of your hospital and its patients. And afford to do medical related meeting and training. 

Employment history

Medical Assistant, Bosco and Sons. North Concettamouth, Iowa
Aug. 2019 – Present
  • Counselling of PWID.
  • Participate as a team member in OST &ART  Enrollment.
  • Maintain ARV Drug  & methadone  stock .
  •  Prepare monthly OST & ART Report 
  •  Online data entry 
Medical Assistant, Erdman Group. Lake Pedro, Vermont
Oct. 2017 – Apr. 2018
  • Emergency, Outdoor & Indoor Patient management along with Medical officer. 
  •    Work as assistant on emergency operation .

Duty Doctor ., Raynor-Crist. Ethanton, Nebraska
Nov. 2016 – Dec. 2016
  • Emergency, Outdoor & Indoor Patient management along with Medical officer. 
  • Work as Assistant on emergency operation .
Sub-assistant community medical officer, Grant-Wehner. Port Dionmouth, Maine
Apr. 2015 – May. 2015
  • Emergency, Outdoor & Indoor Patient management along with Medical officer. 
  • Work as Assistant on emergency operation 


Haley Institute, Lake Gaystad, Washington
Higher secondary certificate(HSC), Humanities, Jan. 2018
Rippin Academy, New Katiaville, Massachusetts
Biploma in Medical Faculty(DMF), Medical Diploma, Apr. 2013
Pacocha University, Beahanhaven, Michigan
Secondary School Certificate (SSC), Science, Apr. 2009

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000


Operating capacity in Windows XP, Windows Seven & Word Processing programs including MS word, MS Excel, MS PowerPoint & Skilled in internet browsing and mailing.
Good Counseling Capacity of Diverse group of people.
well documentation and record keeping.
Working capacity as good team member in medical team.
I can manage any Emergency Patient successfully.

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Medical office manager and Administrative Assistant reporting directly to the head physician responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management.  Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction.

Employment history

Office Administrator/ Assistant, Ankunding Group. Turnerchester, Arizona
Nov. 2013 – Present
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
Medical Assistant/Office Administrator, Price LLC. Ratkehaven, Minnesota
Mar. 2018 – Present
  • Collect medical histories and general health and life style information from patients.
  • Assess patients' general physical appearance to make diagnoses.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
Sales/ Manager, Borer-Goyette. South Garrettstad, Wisconsin
May. 2005 – Nov. 2005
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.


Cummings College, Rexfort, Rhode Island
Apr. 1990


Computer skills
Time Management
Ability to work under pressure

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As a certified medical assistant, you’re one of the most versatile allied health professionals that exist. You work directly with patients, you update charts, you field phone calls, and you ensure medical equipment is sterilized and ready for doctors and nurses. In many cases, you even handle co-payments and insurance. 

All that’s to say, you have a long list of both clinical and administrative skills. As impressive as that is, it doesn’t always translate to your resume. The medical field in general is exceptionally competitive. And it doesn’t matter how much experience you have; in order to land the job you really want, you need a resume that stands out.

And that’s where we come in. We’re here to help you create a resume that will impress recruiters and clearly convey how well you can keep a medical practice running smoothly.

In this guide, we’ll cover what it takes to write a top-tier medical assistant resume. We’ll even provide HR-approved template examples you can use (or reference for ideas and inspiration should you need it).  After reading our top resume writing tips and tricks, you’ll know:

  • How to format your resume
  • What sections a medical assistant should include in their resume
  • How to list your education
  • How to list additional training and certifications
  • Which soft and hard skills you should highlight on your resume
  • The differences between a resume objective and summary (and which one you should include)
  • How to write an experience section that emphasizes career achievements
  • How to write your resume if you have little or no experience
  • How to make your resume stand out from other candidates

Here at ResumeBuild, we’ve done in-depth research to equip you with the knowledge you need to write a resume that will wow recruiters. Job searching doesn’t have to be difficult. Our resume guide will help you start securing interviews in no time.

Multiple template examples 

How to write a medical assistant resume that will get you noticed

Writing a medical assistant resume that stands out isn’t as easy as you might imagine. Even if you’ve worked at top medical centers, your resume will get tossed in the trash if it isn’t formatted correctly. If you want to impress a recruiter, you need to know these resume formatting tips.

How to format your resume

A recruiter spends an average of 7 seconds on each resume. In just 7 seconds they’ll decide whether or not they want to interview you. No pressure, right? Okay, it’s a lot of pressure. And that can be nerve-wracking. The good news is, you can actually use it to your advantage. 

If you can format your resume in an eye-catching way, you’re much more likely to leave a good first impression. But unfortunately, there is a lot of outdated information on the internet about the best way to format a resume. And if you follow it, you’ll blend in with every other applicant. 

Here’s how you should really format your resume if you want to stand out:

  • Ensure your resume is one page in length (anything over is excessive)
  • Use one-inch margins on all four sides (this helps your resume look crisp and clean)
  • Include the following sections on your resume: header, summary, experience, skills, certifications, and education (you can add a volunteer or interest section if you have space for it)
  • Be sure to hyperlink your email and phone number so that they are easily clickable (you don’t want a recruiter to have to work to get in touch with you)
  • List your experience reverse-chronologically (or by relevance if that makes for sense for you)
  • Use bullet points to focus on achievements in your experience section (don’t just list your day-to-day responsibilities)
  • Use a modern font that is clean and easily digestible (recruiters are just scanning after all)
  • Use headers and subheaders to break up each section (and make them stand out)
  • Always save and export as a PDF (this way the formatting won’t get messed up when someone else opens the file)

This is not an exhaustive list of resume formatting guidelines, but it’s a good place to start. When it comes to resume design, always remember that simplicity is key. Your medical assistant resume should be easy to read with ample white space. If you try to add as much information as possible, it will quickly become crowded and difficult to digest. Doing so definitely does more harm than good. 

If CEOs and other high-level business executives can easily keep their resume to one-page, so can you. If you’re struggling to do that, only add in the most relevant information. If it’s not important to the job you’re applying to, remove it. Hiring managers don’t want to sift through things that don’t relate to the position you’re applying for. So whatever you do, keep in concise. 

What should a medical assistant put on a resume?

Okay, so you know you need a resume header, summary, experience, skills, certification, and education section, but what actually goes in each one?

Your header should include your name (in large font), your phone number, and your email. It isn’t necessary to put a physical address. This is an outdated practice. No one sends mail for hiring purposes anymore. Everything is done online or over the phone. Disclosing your address could also prevent you from getting called in for an interview if you live too far away. It’s technically illegal to discriminate this way, but many recruiters are guilty of it—whether or not they’re aware. 

In the summary section, you’ll want to highlight your previous experience and your most notable career accomplishments. We’ll cover more on that below. 

In the experience section, recruiters will look to see what kind of administrative, healthcare equipment, and patient experience you have. Every medical assistant position is a little bit different and they’ll want to hire someone who has had similar responsibilities in the past. That’s why it’s so important to tweak your resume for each position you apply to. Sending the same resume out over and over again is unlikely to lead to many interviews. In this section, they’ll also look for achievements. At the end of the day, they know what a medical assistant typically does. More than anything, they want to know how well you do it. We’ll touch on that more later on in the guide. 

In the skills section, they’ll look for hospital software experience, bedside manner skills, and interpersonal skills that will help you succeed. For medical assistants especially it’s important to include both hard, industry-specific skills as well as soft, interpersonal skills. We’ll show you how later on. 

In the certification section, they’ll look to see what—if any—certifications you have. Although they’re not a requirement to work as a medical assistant, they can make you a much more competitive candidate. 

And lastly, they’ll look at your education section to see your highest level of education. So how exactly should you list it? 

How to list your education in a medical assistant’s resume

How you list your education will depend on whether or not you’re an entry-level medical assistant. If you are, you’ll want to include the name of your college/university, your degree, and any relevant coursework or extra-curricular activities. 

If you’ve already been in the workforce for a few years, all you need to include in your education section is your college/university and your degree. You don’t even need to put your graduation date or years attended. Hiring managers don’t care when you finished. They just want to know that you did. 

How to list additional training and certifications

If you have additional training or certifications, you can make a separate section for these. The most widely recognized certification for medical assistants is the CMA (Certified Medical Assistant). Another one is the RMA (Registered Medical Assistant). And thirdly is the NCMA (National Certified Medical Assistant). Any of these are fantastic additions to your resume and can help set you apart from other candidates 

In addition, things like first-aid training or CPR can also be helpful to include.

Which hard and soft skills should be mentioned on a resume?

Deciding which hard and soft skills to add to your resume can greatly influence your chances of getting called in for an interview. Ideally, your skills section will show that you can get the job done better than anyone else. 

But how exactly do you demonstrate that? By highlighting the most sought after skills for a medical assistant. Here’s how to determine what those are. 

Read the job posting and make a list of all the required skills as well as any attributes that are mentioned throughout. On a separate list, note all the skills you possess—both hard and soft. 

Reference both lists identify the skills that appear on both. These are the ones you should include on your resume. Usually, hard skills can be listed as bullet points. Here are the top hard skills for medical assistants:

  • Patient care
  • Bedside manner 
  • Charting
  • Initial assessments
  • Vital signs and patient monitoring
  • HIPAA compliance 
  • Patient transporting
  • Bandaging
  • Comfort care
  • Wound cleaning
  • Dressing patients
  • Bathing patients
  • Medication administration
  • Feeding
  • Patient advocacy and support
  • Personal hygiene care
  • EHR software
  • ELMS software
  • Sterilization and equipment cleaning
  • Medical supply inventory
  • Insurance billing and coverage
  • Clinical research

Soft skills, on the other hand, require you to give a little more background. What we mean is, simply listing something like “leadership” or “communication” doesn’t mean much unless you can back it up. 

So instead of simply listing them, demonstrate them with examples. Think of a time you used the particular skill you want to add to your resume and include a few sentences about the situation. How did leveraging that skill change the outcome?

Here are the top soft skills worth adding to your resume:

  • Adaptability 
  • Attention to detail 
  • Collaboration
  • Communication
  • Compassion
  • Conflict-resolution
  • Critical-thinking
  • Decision-making
  • Detail-oriented
  • Flexibility
  • Interpersonal skills
  • Leadership
  • Organization 
  • Problem-solving
  • Teamwork
  • Time management

Lastly, it’s important to remember not to lie or exaggerate on your resume. It can be tempting to add skills you don’t have because you think they “sound good,” but that can get you into trouble—especially in the medical field. 

Be honest about the skills you do have and omit any you don’t. 

How to highlight your most important achievements in your experience section

We’ve said it once (or twice) and we’ll say it again. Your resume needs to highlight achievements. Simply listing previous job responsibilities is one of the most common mistakes people make when writing their resume

Don’t get us wrong. It’s certainly helpful to give a recruiter or hiring manager a general idea of what you did at past positions, but it doesn’t really do much to set you apart. 

When it comes to your experience section, you want to focus on what you did best. And it’s best to be as specific as possible. Being vague won’t do you any favors. 

Here is a right and wrong example. 

Wrong experience section:

  • Took vital signs, triaged patients, and assisted with patient care
  • Helped transfer and transport patients
  • Assisted with charting and documentation

These resume bullets are pretty bland. And all they do is describe basic medical assistant responsibilities. Most likely every other candidate will have this same experience. 

Right experience section:

  • Took vital signs, triaged patients, and assisted with every aspect of patient care in a fast-paced urgent care unit
  • Helped transfer and transport patients by bed, cart, and wheelchairs. Received 98% positive feedback from patient satisfaction surveys
  • Conducted proper charting and documentation for patients electronic medical record via ELMS with a 12% lower than average error rate

As you can see, this experience section is much more impactful. It talks about the candidate’s job responsibilities *and* it demonstrates how good they are at what they do. Numeric achievements especially can really add to your credibility. Here are some additional ideas to add:

  • Number of patients you work with a day 
  • Number of tests you ran per day 
  • % of positive feedback

These can all help demonstrate what kind of environment you’re used to working in and how much you’re used to handling. 

What are the differences between a resume objective and summary? Where do I use which?

If you’re wondering if you should write a resume objective or a resume summary, don’t worry. You’re not alone. Many people struggle with which to write. 

The good news is, you can’t *really* go wrong with either. No one will look at your resume and go, “Oh. They wrote an objective instead of a summary. We can’t hire this person.” That’s just not how it works. 

That being said, there’s still a way to determine which one would be better to include. Here are the differences between the two. 

A resume objective is centered around the job seeker’s goal. They’re concise—just a few sentences—and are normally tailored to the job you’re applying to. Typically, resume objectives are better suited for recent grads or people with little to no experience. 

A resume summary, on the other hand, focuses on your top skills and career accomplishments. It uses your past experience to demonstrate why you’re the best fit for the job. Instead of focusing on the job searcher’s needs, it focuses more on the employers needs. 

How to write a resume objective

Your resume objective should include a few specific sentences about what you hope to achieve in your next position.

Wrong: Aspiring medical assistant seeking a full-time position at a Seattle hospital where I continue fine-tuning my skills.

This resume objective is bland and boring. 

Right: Certified medical assistant with 2 years of volunteer experience in a fast-paced ER. Seeking a full-time position at a Seattle hospital where I can continue building my skills in patient advocacy, clinical research, and medication administration.

This objective is much more engaging and specific to what the candidate is looking for. 

How to write a resume summary 

If you’re not an entry-level candidate, a resume summary is better suited for you. A summary should include a brief overview of your previous work experience and most notable career achievements.

Wrong: Medical assistant with 4 years of experience working in a general physician’s office. Skilled in patient care, charting, and sanitizing medical equipment.

This resume summary could be used by any medical assistant with four years of experience. And it doesn’t mention any real accomplishments. And you know what that means? That means it doesn’t stand out. And if you don’t stand out, you won’t impress a recruiter. 

Right: An AMA certified medical assistant with 4+ years of experience delivering compassionate patient care in a general physician’s office. Streamlined ER protocols to decrease waiting time by 30%.

This resume summary focuses much more on the candidates achievements. A recruiter can see right away what kind of impact this person can make at their hospital or medical practice. 

How to write a caregiver resume with little to no experience

If you’re a caregiver with little to no experience, don’t worry. Everyone has to start somewhere. You can still add information to your resume that will demonstrate your ability to succeed as a medical assistant. 

Be sure to include any relevant experience—including volunteer or internship experience. Even if you haven’t worked in a hospital before, there are applicable skills that carry over from other types of positions. 

Pick the responsibilities from previous positions that most closely relate to what a medical assistant would do and be sure to feature those on your resume. 

How to make your resume stand out

In addition to proper formatting, highlighting achievements, and tweaking your resume for each application, there are a few other things you can do to ensure your resume stands out

Say it with style

Recruiters read the same verbs over and over. Instead of starting each sentence with “assisted” or “managed,” try to get a little more creative. Power verbs can help further emphasize your achievements and make you more memorable to hiring managers. 

Quantify achievements in your experience section

Numbers on your resume are instant eye-catchers. Not only that, but they also add to your credibility. Here are some ways medical assistants can use numbers on their resumes:

  • Patients worked with per day
  • Operational cost savings
  • Patient satisfaction %
  • Time saved

Add a pop of color

Adding color to your resume can help it stand out from other black and white documents. In addition to pleasing the eye, it can also differentiate sections on your resume and make it easier to read. 

Just make sure you it doesn’t become distracting. Stick to neutral colors and use them sparingly. If you’re unsure which colors to use, look to see what colors are in the hospital’s logo. If they’re too bright or bold, soften them a little bit. And lastly, be sure to keep the text black. If you try to switch the text color to something lighter, it becomes difficult to read. 

How resume builder tool could be utilized for an easy resume setup 

If you’re interested in an easy, professional resume set up, consider Resume Build. We offer 20+ tailored-built, out-of-the-box resume templates that are HR-approved. In just three simple steps you can create a resume that’s sure to stand out. 

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At Resume Build, we know how tough it is to write a top-tier resume. We’re here to do the heavy lifting for you. So, what are you waiting for? If you’re ready to land your dream job, let us help  build you your resume today.

More Job Descriptions for medical assistant Resumes


medical assistant

  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

medical assistant

  • Receives, screens, interviews, and registers patients; takes and records vital signs, as appropriate to clinic operations.
  • Assisting Medical Officer for clinical examinations and perform medical treatment as necessary.
  • Preparing and administering medications for patients as directed by the Medical Officer.
  • Obtains patient histories, prepares and updates medical charts and associated records, and enters patient data into files.
  • Prepare monthly medical report.
  • Orders and maintains inventories of supplies, as required to support day-to-day unit clinical and administrative operations.
  • Assists in maintaining the cleanliness and serviceability of unit facilities and equipment; arranges for maintenance and repair as needed.

medical assistant

  • Conducted pediatric care.
  • Administered vacations.
  • Phlebotomy.
  •  Front office patient intake.
  • Prepare and process medical insurance claim forms and records. 
  • Obtained patient Vital signs . 

medical assistant

  • Authorize drug refills and provide prescription information to pharmacies.
  • Perform routine laboratory tests and sample analyses.
  • Administer prescribed medications or start intravenous fluids, noting times and amounts on patients’ charts.
  • Observe patients, charting and reporting changes in patients’ conditions, such as adverse reactions to medication or treatment, and taking any necessary action.

medical assistant

  • Answer patients’ calls and determine how to assist them.
  • Measure and record patients’ vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.
  • Work as part of a healthcare team to assess patient needs, plan and modify care, and implement interventions.
  • Supervise nurses’ aides or assistants.