
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service specialist, Appointment Setter and Sales role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Appointment setter(Banker's Life Insurance Company), Grant Group. East Brooksbury, Ohio
Dec. 2017 – Nov. 2018
We are calling recruits who posted their resume online and would be interested to become a Sale Agent who will be selling Insurance and for future management position.
Lead Generation(B2B account), Windler, Williamson and Breitenberg. New Joeystad, West Virginia
Jan. 2017 – Mar. 2017
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
- Review and update credit and loan files.
Sales Agent(Aussie Solar Account), Spencer, Jaskolski and Leffler. Aldenburgh, Ohio
Oct. 2016 – Nov. 2016
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or services.
Sales Agent(PTR Account), Turner, Haag and Roob. Kuphalberg, Michigan
Aug. 2016 – Sep. 2016
- Sell travel packages.
Insurance Agent(Non-voice Account), McLaughlin, Schroeder and Hayes. West Ike, Wyoming
Feb. 2016 – Mar. 2016
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
Customer Service Specialist, Nader-Johnston. Lawrencetown, Minnesota
Jul. 2010 – Aug. 2010
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Education
Northern Vermont Academy, Lake Aron, Arizona
Bachelor of Science, Nursing, 2005
Skills
Sales
Experienced
Appointment Setter
Expert
Customer Service Professional
Experienced
Professional Summary
Dedicated core level over 5 years of consistent career progression in the areas of costumer care service representative, global enterprise. Expert in ensuring operational efficiency, workflow management, process development, Strong ability to lead cross-functional teams and collaborate with business leaders as well as build and cultivate strategic relationships with internal and external.
Employment history
Lead Generation / Appointment settler, Kuvalis, Howell and Kshlerin. Wiegandville, Maine
Apr. 2017 – Nov. 2017
- Research, document, rate, or select alternatives for web architecture or technologies.
- Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient.
- Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.
- Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Account Specialist, Kub-Olson. South Mosesmouth, Missouri
Dec. 2015 – Mar. 2016
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
- Passionate Account specialist with 4+ years of experience at telecom Company. I always meet the job goal at all times, increase profitability with the performance. I'm skilled in continuous Improvement in different field both costumer service and catering some web research and analyzing data. Attentive, Agile, and Business mind Improvement is always in my target.
Education
West Stanton, Lake Nickolas, Maryland
Bachelor of Science, Education, Jul. 2008
Skills
Costumer Service Representative
Lead Generation
Account Specialist
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