
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Proactive and friendly, dedicated to meeting and exceeding expectations at every interaction. Timely and professional with great communication skills and ability to build and cultivate relationships to drive business retention. Always looking for new opportunities to improve and bring a positive outlook onto all things.
Employment history
Apr. 2017 – Present
North Percy, Delaware
Lead Driver, Toy, Shields and Windler
In this position, I hold the responsibility of training and communicating with new drivers.
Oct. 2016 – Feb. 2017
New Stacymouth, Rhode Island
Delivery Driver, Kreiger-Kuhn
Nov. 2016 – Dec. 2016
New Milagros, Maryland
Marketing Sampler, Hermiston, Boehm and Mann
In this position, I went out into businesses around Lafayette to sampled our products. This allowed me to interact with potential customers and directly see the benefits of marketing, as I was also a delivery driver at the time.
Dec. 2015 – Jan. 2016
Genamouth, Alaska
Masters Delivery Driver, Lubowitz, Dietrich and O'Hara
In this position, I was able to help train new drivers and also new employees working inside the store. This was my first opportunity to train new employees and show my ability to multitask.
Jul. 2015 – Sep. 2015
Maxineport, Ohio
Employee, Predovic, Beier and Bins
Skills
Microsoft
Experienced
Organization
Experienced
Customer service
Expert
Training/Communicating
Expert
Education
Feb. 2014
High School Diploma
- South Raynor College - Doylechester, North Carolina
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1
lead driver/ trainer
- Responsible for conducting training for newly hired associates
- Monitor and document the progress of trainees
- Ensuring associates carry out company policies
- Provide excellent customer service when delivering packages
- Communicate with customers in a professional manner
- Handle customer complaints professionally
- Properly deliver packages
2
lead driver/mover
- Loaded, unpacked and packed items, disassembled and assembled furniture for residential and commercial accounts
- Provided safe, on-time, and dependable transportation with a safe driving record
- Assisted customers during the moves with excellent customer service
- Accountable for handling client property safely and efficiently
- Coordinated pick-ups and deliveries with clients
- Prioritized routes based upon job size and complexity.
- Checked and inspected all furniture for any damages and made adjustments to consistently ensure safety.
3
lead driver
- Pick and fill work orders.
- Make various deliveries in the DFW area.
- Load and Unload trailer.
- Confer with customers by telephone or in person to provide information about their package
4
lead driver/maintenance
- Maintain repair logs, documenting repairs and miscellaneous events
- Replace or repair worn, defective, or damaged components, using hand tools, power tools if I’m lucky.
- Transport foliage to clients in San Diego.
- Plant, excavate, cut, process, and store foliage.
5
lead driver/supervisor
- Assign daily operations
- Set-up routes
- Ensure appointed deliveries are delivered within delivery window
- Make certain safety protocol is met
- Address maintenance issues as necessary