it field engineer Resume Examples

it field engineer

Andrew Smith

Phone: (000) 000-0000

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Hands-on, successful Field Engineer with experience of success leading teams in delivering appropriate technology solutions for desktop and mobile products. Comprehensive knowledge of platform development, enterprise architecture, agile methodologies, cloud services, and web-based applications. Innovative change agent with a unique mix of high-level technology direction and deep technical expertise. I am committed to ensure top performance in quality and driven to be successful in the assigned role I am given.

Employment history

Nov. 2018 – Present South Jaysonfort, Oklahoma

IT Field Engineer, Hand-Ziemann

Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Manage project execution to ensure adherence to budget, schedule, and scope.
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform data backups and disaster recovery operations.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Perform routine network startup and shutdown procedures, and maintain control records.
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

Mar. 2017 – Jun. 2017 Marylouiseberg, Indiana

Technical Support, Green, Rath and Denesik

Update knowledge and skills to keep up with rapid advancements in computer technology.
Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
Analyze user needs and recommend appropriate hardware.
Monitor current reports of computer viruses to determine when to update virus protection systems.
Train users and promote security awareness to ensure system security and to improve server and network efficiency.
Oversee the daily performance of computer systems.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Prepare evaluations of software or hardware, and recommend improvements or upgrades.
Monitor program performance to ensure efficient and problem-free operations.
Conduct software compatibility tests with programs, hardware, operating systems, or network environments.