Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 5 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.

Employment history

Human Resource Director, Haley LLC. Bradbury, Montana
Dec. 2019 – Present
  • Review employment applications and job orders to match applicants with job requirements.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Schedule or conduct new employee orientations.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
Program Manager, Mertz, O'Keefe and Yundt. West Guillermo, Pennsylvania
Feb. 2016 – Aug. 2016
  • Responsible for day to day operations of a call center environment, managing up to 7 different accounts concurrently
  • Primary contact for the FCR clients of assigned accounts
  • Hiring and terminations of colleagues, scheduling, administering training and development of employees
  • Reviewing employee's progress & quality
  • Coordinating center team building activities
  • Coordinating community relations
  • Plan & attend weekly meetings with clients to review current trends & future planning
  • Track project KPI's & identify key drivers
  • Create & deliver presentations on project status, planning, wins, & challenges
Store Director, Franecki LLC. North Gwenn, Florida
Sep. 2000 – May. 2009
  • Responsible for the daily operation of a $50 million multi-department store and providing disciplined leadership while setting clear expectations for sales team and team accountability
  • Budget implementation and execution
  • Implementation and follow up of all corporate policies & procedures
  • Maintaining associate and customer safety
  • Ensuring day to day standards and conditions were maintained
  • Building a strong and promotable leadership team
  • Customer & employee relations, including providing assistance with problems encountered
  • Community involvement
  • Ensuring all labor laws & practices were being followed
  • Developing meaningful and working relationships with vendors and buying staff from main office

Education

Eastern Pouros, South Leonmouth, Arkansas
Bachelor of Science, Business, Jan. 1983

Skills

Create a positive and creative work envirnonment
Recruiting and hiring of the right person for the right job
Resolving customer and employee conflicts
Staff Development
Providing a safe work environment
Ensuring all Human Resource laws and regulations are correctly implemented & followed up on

Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible  Assistant with 20 years of experience providing ongoing support to top level management .  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Sep. 2014 – Present Port Lennieshire, Washington
Human Resource Director, Kunde-O'Keefe

Responsible for all aspects of Human Resources including but not limited to direct supervision of all receptionists.  Hiring all staff for the building as well as state mandatory background checks and references.  Maintain all employee files and renew licenses when appropriate.  Process payroll a and communicate with employees regarding any  payroll or job specific concerns.  Track attendance and write ups when appropriate,  Oversee Workers Compensation and report to OSHA.  Schedule staff meetings and report on them to the Administrator.  Prepare expense reports.  Oversee the schedule to ensure proper staffing for the facility. Type, format, proofread, and edit correspondence and other documents, from notes. Prepare meeting agendas, attend meetings, and record and transcribe minutes.  Train staff members to perform work activities, such as using computer applications.  IT Liason to troubleshoot problems involving office equipment, such as computer software.  Work in other departments as needed when short staffed.  Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.  Train or instruct employees in job duties or company policies or arrange for training to be provided.  Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Dec. 2007 – Jun. 2008 Pacochaville, West Virginia
Administrative Assistant, Swaniawski, Bashirian and Flatley
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.  Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Create, maintain, and enter information into databases.  Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Maintain scheduling and event calendars. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.  Arrange conference, meeting, or travel reservations for office personnel.   Open, read, route, and distribute incoming mail or other materials and answer routine letters.  Train and assist staff with computer usage.
Nov. 2003 – Aug. 2005 East Eileen, Arkansas
Executive Assistant, Fay-Waters
Manage and maintain executives' schedules. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Process payroll information. Attend meetings to record minutes. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. File and retrieve corporate documents, records, and reports. Make travel arrangements for executives. Open, sort, and distribute incoming correspondence, including faxes and email. Provide clerical support to other departments.

Education

Bachelor of Science
  • Western Little College - Goyettehaven, Ohio

Skills

Project Management
Experienced
Human Resources
Expert
MS Office
Expert

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