Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Administrative professional with extensive experience providing HR support to 300 plus employees of a large corporation.
Detail-oriented adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, HRIS and People Soft software for managing new hires and current employees where confidentiality is a must.
Methodical, versatile and adaptable team player offering over 12 years of experience as a Human Resources Specialist, including 25 years of Receptionist/Customer Service skills. 
Provide premier customer service to all visitors and employees.  I excel in being a "people person".
Dedicated and motivated to join a great company as a  Receptionist/Administrative Assistant or HR Assistant.

Employment history

HR Specialist, Langosh-Brakus. West Chastity, California
Nov. 2013 – Mar. 2014
  • Began with Parker as the Receptionist from October 2004 until I was promoted to the HR Specialist in September of 2006.
  • Responsible for providing a prominent level of administrative support pertaining to the function and continuous improvement of the HR Department.  Exercise independent judgement within the scope of the HR position with specific responsibilities supporting the Division HR goals and objectives.
  • Success developing and executing new hire orientations, maintaining employee databases and human resource information systems.
  • Provides support to the HR Manager in preparing and processing personnel actions, new hire orientation, benefits administration, and administrative work within the department. 
  • Provide the highest degree of confidentiality, discretion and professionalism at all times.
  • Use computers for various applications, such as database management, HRIS, and People Soft applications for employee management.
  • Work closely with payroll department processing retro pay, termination pay, vacation payout and miscellaneous payroll adjustments.
  • Provide as one of the backups to the Receptionist.  Answer telephones and give information to callers, transfer calls and greet visitors.
  • Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Responsible for all new hire paperwork, I-9 preparation, e-verify, and initiate background checks and maintain files.
  • Coordinate conferences, meetings, or special events, such as employee luncheons, quarterly business meetings, retirements, wellness activities and more for 300 plus employees on three separate shifts.   Provide all meals, refreshments, set up and clean up.
  • Serve as a link between management and employees by handling questions regarding benefits, payroll questions, job moves and escalate to HR Manager to help resolve work-related issues.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives, and provide employee benefits segment during orientation.
  • Administer coordination of special projects such as the Angel Tree and Back to School program for the Salvation Army.
  • Responsible for HR Department credit card, and payables along with monthly P Card reconciliation.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
Adm. Assistant/Receptionist, Miller-Kertzmann. Earlemouth, Washington
Apr. 2001 – Apr. 2002
  • Use computers for various applications, such as database management and correspondence.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Coordinate conferences, meetings, and special events for 100 plus employees.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Prepare conference or event materials, such as flyers or invitations.
Adm. Assistant/Receptionist, Feest-Wilderman. Blandashire, Pennsylvania
Jun. 1998 – Jun. 2000
  • Prepare invoicing for customers, and in store sales.
  • Deliver local orders within 30 mile range.  Work in warehouse receiving product and organizing inventory.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Receive payments and post amounts paid to customer accounts.
Adm. Assistant, Brekke LLC. South Georgeann, Wisconsin
Nov. 1991 – Jun. 1997
  • Formulate, direct and coordinate marketing activities and policies to promote products and services for contractor in family owned business.
  • Answer telephones and give information to callers, set up appointments for contractor.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, and provide monthly record keeping of sales/payables/receivables.
Various positions throughout 8 years, Reinger, Lowe and Crona. Schultzmouth, Nevada
Feb. 1987 – Apr. 1987
  • Provided daily backup for Receptionist.  Greet visitors and receive phone calls, handle their inquiries and direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Provided as backup for creating airline tickets for in company travel department and attended Apollo Training School by United Airlines.
  • Assist Accounts Receivable department with invoicing, and administrative support in general office.

Education

Southern Missouri College, Carlinebury, Oregon
Court Reporting - 2 years

Skills

Professional Communication with all levels while maintaining the strictest confidentiality.
Multi Task and adaptable to change
Quality work and Results Driven
Knowledge/Skills and Lean Processes
Excellent Customer Service, a true "people person" & Team Player.

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