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hospitality associate: Resume Samples & Writing Guide
Employment history
Senior Hospitality Associate, Red Lion Hotels Corporation Spokane, Washington
June 2019 – Present
- Prepare reports and analyze customer feedback
- Maintain cleanliness and orderliness of the hospitality area
- Monitor and restock supplies
Hospitality Associate, Red Lion Hotels Corporation Spokane, Washington
June 2018 – May 2019
- Develop and implement customer service policies and procedures
- Train and supervise staff
- Coordinate with other departments to ensure smooth operations
Junior Hospitality Associate, Best Western Hotels & Resorts Phoenix, Arizona
December 2016 – May 2018
- Manage reservations and bookings
- Maintain cleanliness and orderliness of the hospitality area
- Train and supervise staff
Education
University of Central Florida, Orlando, Florida
Bachelor of Science in Culinary Arts, November, 2016
Skills
Professionalism
Planning
Creativity
Data Analysis
Attention to Detail
Computer Literacy
Analytical
Teamwork
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Employment history
Senior Hospitality Associate, Best Western Hotels & Resorts Phoenix, Arizona
January 2017 – Present
- Greet guests and provide excellent customer service
- Coordinate with other departments to ensure smooth operations
- Assist with check-in and check-out processes
Associate Hospitality Associate, Choice Hotels International Rockville, Maryland
August 2015 – December 2016
- Assist with check-in and check-out processes
- Greet guests and provide excellent customer service
- Keep abreast of industry trends and developments
Entry Level Hospitality Associate, Marriott International Bethesda, Maryland
August 2014 – July 2015
- Greet guests and provide excellent customer service
- Develop and maintain relationships with vendors and suppliers
- Respond to customer inquiries and complaints in a timely and professional manner
Education
University of Central Florida, Orlando, Florida
Doctor of Philosophy in Tourism and Hospitality Management, June, 2014
University of Central Florida, Orlando, Florida
Bachelor of Science in Hospitality Business Management, June, 2010
Skills
Strategic Thinking
Critical Thinking
Analytical
Business Acumen
Planning
Public Speaking
Stress Management
Self-Motivation
Employment history
Senior Hospitality Associate, Marriott International Bethesda, Maryland
August 2023 – Present
- Respond to customer inquiries and complaints in a timely and professional manner
- Coordinate with other departments to ensure smooth operations
- Greet guests and provide excellent customer service
Associate Hospitality Associate, InterContinental Hotels Group Atlanta, Georgia
March 2022 – July 2023
- Ensure compliance with safety and sanitation regulations
- Coordinate with other departments to ensure smooth operations
- Develop and implement customer service policies and procedures
Junior Hospitality Associate, Choice Hotels International Rockville, Maryland
March 2021 – February 2022
- Respond to customer inquiries and complaints in a timely and professional manner
- Assist with check-in and check-out processes
- Process payments and handle cash transactions
Education
San Diego State University, San Diego, California
Master of Science in Hospitality and Tourism Administration, January, 2021
San Diego State University, San Diego, California
Bachelor of Arts in Hotel and Restaurant Management, January, 2017
Skills
Risk Management
Troubleshooting
Planning
Critical Thinking
Emotional Intelligence
Strategic Thinking
Customer Service
Decision Making
Professional Summary
Dynamic hospitality professional with extensive experience in the industry. Proven ability to deliver exceptional customer service and maximize guest satisfaction.
Employment history
Senior Hospitality Associate, Kimpton Hotels & Restaurants San Francisco, California
May 2011 – Present
- Monitor and restock supplies
- Respond to customer inquiries and complaints in a timely and professional manner
- Coordinate with other departments to ensure smooth operations
Associate Hospitality Associate, InterContinental Hotels Group Atlanta, Georgia
May 2010 – April 2011
- Train and supervise staff
- Monitor and restock supplies
- Assist with check-in and check-out processes
Entry Level Hospitality Associate, InterContinental Hotels Group Atlanta, Georgia
November 2009 – April 2010
- Coordinate with other departments to ensure smooth operations
- Develop and implement customer service policies and procedures
- Ensure compliance with safety and sanitation regulations
Education
University of Central Florida, Orlando, Florida
Doctor of Philosophy in Culinary Arts, September, 2009
University of Central Florida, Orlando, Florida
Bachelor of Science in Tourism and Travel Management, September, 2005
Skills
Flexibility
Leadership
Research
Accounting
Computer Literacy
Time Management
Attention to Detail
Problem Solving
Employment history
Chief Hospitality Associate, Best Western Hotels & Resorts Phoenix, Arizona
November 2023 – Present
- Ensure guests are comfortable and satisfied with their stay
- Maintain cleanliness and orderliness of the hospitality area
- Respond to customer inquiries and complaints in a timely and professional manner
Associate Hospitality Associate, Accor Hotels Dallas, Texas
November 2022 – October 2023
- Develop and maintain relationships with vendors and suppliers
- Ensure compliance with safety and sanitation regulations
- Respond to customer inquiries and complaints in a timely and professional manner
Jr. Hospitality Associate, Red Lion Hotels Corporation Spokane, Washington
May 2021 – October 2022
- Train and supervise staff
- Process payments and handle cash transactions
- Respond to customer inquiries and complaints in a timely and professional manner
Education
Johnson & Wales University, Providence, Rhode Island
Master of Science in Hospitality and Tourism Administration, April, 2021
Johnson & Wales University, Providence, Rhode Island
Bachelor of Science in Hospitality Business Management, April, 2017
Skills
Visualization
Presentation
Collaboration
Supervisory
Interpersonal
Strategic Thinking
Flexibility
Reliability
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hospitality associate Job Descriptions; Explained
If you're applying for an hospitality associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
hospitality associate
- Fast pace environment which requires ability to quickly adapt.
- Memorized small menu consisting of appetizers, entrees, and beverages.
- Restocked drinks, utensils, condiments and kitchen ingredients.
- Learned how to create/prepare some of the menu dishes.
- Cleaned dining areas, windows and restroom daily.
- Handled the expo area – recognize dish and serve to guest
- Performed bank runs and cash audits at the start and end of each shift.
2
hospitality associate
- Describe menu items to patients or suggest products that might appeal to them.
- Prepare food trays for patients.
- Deliver patient meals and verify identities.
- Deliver orders to kitchens and pick up and serve food when it is ready.
- Comply with privacy and safety guidelines as stated by Hospital Guidelines.
- Utilize sanitation practices to ensure employee and patient safety.
- Inspect supplies, equipment, or work areas to ensure conformance to established standards. follow standards and regulations.
hospitality associate Job Skills
For an hospitality associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Customer Service
- Teamwork
- Interpersonal
- Time Management
- Problem Solving
- Decision Making
- Organization
- Planning
- Public Speaking
- Conflict Resolution
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Networking
- Strategic Thinking
- Emotional Intelligence
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your hospitality associate Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Pauline Gray
21 Valley Drive, Low Moor, VA 24474Professional Summary
A highly motivated hospitality professional with an eye for detail and excellent customer service skills. Experienced in providing an exceptional guest experience and creating memorable experiences for customers.
Employment history
Lead Hospitality Associate, Best Western Hotels & Resorts Phoenix, Arizona
May 2009 – Present
- Mange reservasions and bookingss
- Co-ordinate with other departments to ensure smoth operationss
- Develope and maintaine relationsips with vendorss and supplierss
Associate Hospitality Associate, Hilton Hotels & Resorts McLean, Virginia
May 2008 – April 2009
- Keeep abreast of industry trendss and developmentss
- Co-ordinate with other departments too ensure smooth operationss
- Process payements and handle cash transactiionss
Entry Level Hospitality Associate, Kimpton Hotels & Restaurants San Francisco, California
October 2007 – April 2008
- Proccess payments and handle cash trasactions
- Prepare reportes and analyse customer feedbak
- Monitor and restock supplie
Education
Texas Tech University, Lubbock, Texas
Food Service Management, September, 2007
Skills
Self-Motivation
Mentoring
Computer Literacy
Reliability
Professionalism
Interpersonal
Analytical
Flexibility
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
How to Optimize Your hospitality associate Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Hospitality Associate, Kimpton Hotels & Restaurants San Francisco, California
December 2020 – May 2022
- Respond to customer inquiries and complaints in a timely and professional manner
- Maintain cleanliness and orderliness of the hospitality area
- Coordinate with other departments to ensure smooth operations
Associate Hospitality Associate, InterContinental Hotels Group Atlanta, Georgia
June 2020 – November 2020
- Monitor and restock supplies
- Keep abreast of industry trends and developments
- Develop and maintain relationships with vendors and suppliers
Jr. Hospitality Associate, Choice Hotels International Rockville, Maryland
November 2019 – May 2020
Education
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Event Planning, October, 2019
Skills
Reporting
Problem Solving
Stress Management
Analytical
Planning
Customer Service
Flexibility
Time Management
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
hospitality associate Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an hospitality associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Hospitality Associate
Hyatt Hotels Corporation
Chicago, Illinois
Hyatt Hotels Corporation
Chicago, Illinois
Esteemed Hyatt Hotels Corporation Hiring Team
I am a highly motivated Hospitality Associate with 7 years of experience in Hospitality. I am excited to submit my application for the Lead Hospitality Associate position at Hyatt Hotels Corporation, where I believe my skills and expertise would be an excellent fit.
Growing up, I always had a fascination with Hospitality Law. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.
Thank you for considering my application for the Lead Hospitality Associate role. I am looking forward to a future where we work together to drive this organization's success.
Best regards,
Xaviera Nelson
912-291-3782
[email protected]
Xaviera Nelson
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.