front end supervisor Resume Examples

front end supervisor

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Eager to advance my career and obtain professional growth within a reputable, growth-oriented company.

Employment history

Front End Supervisor, Cronin-Klein. South Tora, Georgia

Oct. 2017 – Jan. 2018

Establish and maintain relationships with individuals & customers to provide assistance with problems they encounter.
Maintain a smooth and easy flow for customers to shop in the store, also to make sure team member perform their duties on time.
Supervise the activities of workers engaged in receiving, storing and shipping products or materials.
Prepare reports, and operations, maintenance, and safety manuals.
Demonstrate or explain products, methods, or services to persuade customers to purchase products.

Sales Executive, Heathcote-Rosenbaum. Port Cathey, Maine

Jun. 2015 – Aug. 2015

Performed sales calls to leading Travel Agents and owners in and outside Ahmedabad and successfully increasing the business of the airline in Gujarat market by:

Explaining products or services and prices and demonstrate use of products.
Contact customers to persuade them to purchase merchandise or services.
Answer questions about product features and benefits.
Distribute product samples or literature that details products or services.
Resolve customer complaints regarding sales and service.

Corporate Sales Executive, Will-Koelpin. South Lloydborough, Idaho

Jul. 2013 – Sep. 2013

Performed extensive sales calling whereby meeting Senior Executives of leading Corporate accounts in and around Ahmedabad, had success in closing deals and getting Corporates sign agreements with the Company to provide all travel related services under one roof.

Education

Lueilwitz University, Lake Taryn, Vermont

Bachelor of Arts, Diploma in Tourism & Hospitality, Aug. 2017

Northern New Mexico Institute, Tijuanachester, New Jersey

High School Diploma, N/A, Sep. 2010

Skills

Communication

Expert

Time Management

Expert

Marketing

Experienced

Goal Setting

Experienced

Customer Service

Expert

Achieving Results

Skillful

Computer and MS office

Experienced

Strategy

Experienced

Build My Resume

Andrew Smith

Phone: (000) 000-0000

Email: [email protected]

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with 4.5 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with excellent customer service and problem solving skills, in the areas of plumbing, electrical, hardware and flooring. Also,in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer sales associate with goals to promote to a department leader within the company.

Employment history

Feb. 2018 – Present Hermistonhaven, Maine

Front end supervisor, Steuber LLC

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Request tills in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Close registers at closing to ensure all monies are returned to the vault and registers can be balanced.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Maintain clean and orderly checkout areas and complete other general cleaning duties.
Supervise others and provide on-the-job training.
Request information or assistance using paging systems.
Offer customers carry-out service at the completion of transactions.
Update metrics and Cashier of the Month board
Take and produce photographs of cashiers for recognition on the Cashier of the Month board.
Attend weekly staff meetings to keep the front end team on board with new information.
Update front end binders with new information as received through corporate resources.
Conduct cashier observations and deliver reviews, praise and coaching opportunities.
Replace light bulbs.
Diagnose and resolve register computer system problems with IT personnel/call in non operating equipment for replacement, replace and maintain all register related components.

May. 2017 – Jun. 2017 New Dennabury, Tennessee

Sales Associtate, Harris and Sons

Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
Maintain shelf readiness by daily packdown, OH counts and adjustments.
Solve customer problems, answer product and installation questions.
Set up leads for home installation.
Maintain rental tools.
Provide rental tools, trucks and vans for customer needs.
Minor repair of customer owned tools.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Keep areas neat while working and return items to correct locations following customer returns and left behind products.

Jul. 2011 – Jun. 2013 McLaughlinburgh, Texas

Production Manager, Jakubowski, Stoltenberg and Rippin

Inspect, completed units to ensure that units meet specifications, tolerances before packaging.
Operate or tend automated a computer driven laser cutter.
Confer with supervisory personnel to exchange technical information.
Install replacement parts into laser cutters.
Build up and paint test models for purposes such as development, standardization, or feasibility of design before putting into production.
Set up and adjust laser cutting machines.
Examine completed workpieces for defects, such as missed cut lines or marred surfaces.
Load workpieces, into laser cutters.
Set up, operate, or tend machines to,cut,notch and engrave plastic wood and paper material.
Position, align, and secure workpieces against fixtures or stops on machine beds.
Clean and lubricate machines.
Monitor inventory levels of raw materials on a regular basis, requesting additional supplies, as necessary.
Make minor adjustments to equipment, such as turning setscrews to calibrate laser machines to required tolerances.
Assist the design manager in designing and producing new ideas and models for production using auto cad design software, writing 3d instructions for end user build ups.

Sep. 2004 – Jun. 2005 Lake Alisa, Texas

Remodeling specialist, Terry-Klein

Shape or cut materials to specified measurements, using hand tools, machines, or power saws.
Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.
Install structures or fixtures, such as windows, frames, floorings, trim, or hardware, using carpenters' hand or power tools.
Verify trueness of structure, using plumb bob and level.
Build or repair cabinets, doors, frameworks, floors, or other wooden fixtures used in buildings, using woodworking machines, carpenter's hand tools, or power tools.
Select and order lumber or other required materials.
Remove damaged or defective parts or sections of structures and repair or replace, using hand tools.
Finish surfaces of woodwork or wallboard in houses or buildings, using paint, hand tools, or paneling.
Cover subfloors with building paper to keep out moisture and lay hardwood, parquet, or wood-strip-block floors by nailing floors to subfloor or cementing them to mastic or asphalt base.
Fill cracks or other defects in plaster or plasterboard and sand patch, using patching plaster, trowel, and sanding tool.
Perform minor plumbing, electrical, or concrete mixing work.
Perform final touch-ups with sandpaper or steel wool.
Install hardware, such as hinges, handles, catches, or drawer pulls, using hand tools.
Dip, brush, or spray assembled articles with protective or decorative finishes, such as stain, varnish, paint, or lacquer.
Measure materials or distances, using square, measuring tape, or rule to lay out work.
Cut or saw boards, timbers, or plywood to required size, using handsaw, power saw, or woodworking machine.
Bore boltholes in timber, masonry or concrete walls, using power drill.
Install rough door and window frames, subflooring, fixtures, or temporary supports in structures undergoing construction or repair.
Lay and set tiles to create decorative wall, mural and floor designs.
Finish and dress the joints and wipe excess grout from between tiles, using damp sponge.
Mix, apply, and spread plaster, concrete, mortar, cement, mastic, glue or other adhesives to form a bed for the tiles, using brush, trowel and screed.
Install and anchor fixtures in designated positions, using hand tools.
Apply a sealer to make grout stain- and water-resistant.
Assist customers in selection of tile and grout.
Select and order tile and other items to be installed, such as bathroom accessories, walls, panels, and cabinets, according to specifications.
Remove any old tile, grout and adhesive using chisels and scrapers and clean the surface carefully.

Feb. 2000 – Apr. 2000 Mertzbury, Rhode Island

Store Manager, Koss-Mills

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
Keep areas neat while working.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Suggest specific product purchases to meet customers' needs.
Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
Instruct customers in building maintaining and alteration of RC products.
Stock shelves with products.
Use computers to produce signage.
Cashiering and customer returns.
Build RC kits for customers that had no time or unable to build them.
Repair of store owned RC car rentals and customer owned RC products.
Designed, wrote and maintained computer inventory and POS system.
Keep updated on new products from trade shows and publications to offer customers the latest available products.

Apr. 1981 – Dec. 1983 Rosendaville, Pennsylvania

Lab Assistant/assistant supervisor, Nitzsche LLC

Write and implement standards for testing electrical tape and tubing.
Design build and operate arc testing equipment for specific electrical cord testing.
Conduct safety testing of wire, cord,cable, electrical tape and other insulation devices in accordance to safety standards.
Assisted in development of new testing procedures for wire pulling compounds.
Designed and built up test frames for oven testing on electrical tape.
Assisted in supervisory areas in absence of a group supervisor. Inspected data sheets produced by lab assistance and corrected and reran tests as required.
Ran testing on new products and delivered by manufacturers with testing implemented by supervisory engineers.
Input all computer related tracking for lab assistant credit for work done and assisted in sample tracking.
Designed a sample tracking database system.

Education

Associate of Applied Science: computer science

Northern Bayer - East Micha, Rhode Island

North Arkansas College - North Mistitown, Texas

May. 1978

High School Diploma

South Florida Academy - Douglaston, Iowa

Skills

Customer Service/retail sales

Expert

Front end management

Skillful

On Shelf stocking/inventory maintenance

Expert

IT services, register relocation, rebuilding and maintenance

Experienced

Cashier and return sales

Expert

Customer problem solving/getting the customer what they need for a problem solution or project

Expert

Designing, building and remodeling

Experienced

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