Use This TemplateProfessional Summary
Motivated individual with a friendly disposition with over three years experience in customer service and related activity. Dependable and reliable person of ambition who works to create warm, positive, and safe work environments and to motivate the team toward successful outcomes. A quick learner who enjoys new challenges.
Employment history
Front Desk Manager, Jaskolski Group. South Margetfurt, North Dakota
Feb. 2020 – Present
- Anticipated salon guest concerns and addressed them immediately.
- Greeted all guests in a warm and friendly manner to create a positive first impression of the salon.
- Maintained extensive knowledge of product line to better aid customers when buying retail.
- Answered a high-volume, multi-line telephone promptly and courteously.
- Inventoried, ordered and stocked salon product line.
- Processed guest credit card information for salon services.
- Provided additional services for clients, including making coffee and other beverages.
Fellow, Considine, Jacobi and Stamm. Langstad, New Mexico
Sep. 2016 – Oct. 2016
- Managed a group of five interns and delegated various tasks between them.
- Acquired volunteers through daily phone banking with 100 calls per day.
- Recorded volunteer interest and voting habits through door-to-door canvassing.
- Maintained a polite and compassionate demeanor when dealing with difficult situations.
- Assisted in the management of the Hillary Clinton Gainesville Office during the two day period of "Get Out the Vote".
- Registered over 300 citizens to vote.
Education
Northern Homenick University, Vonbury, Virginia
Bachelor of Arts, Political Science and History, Present
Eastern Cassin University, West Sherrie, Arizona
High School Diploma, Dec. 2016
Skills
Editing
Customer Service
Efficiency
Conversational German
Technical Writing
Self-starter
Collaborative
Professional Summary
Hi, welcome to my resume! My name is Ashley Hipp and I am just what you are looking for. I am an energetic, hard working, mindful worker who is ready for anything you hand her. I believe I have the skill set to do what ever is required of me. I'm knowledge in sales, management, customer concerns, employee disagreements, and much more. I am always ready to work and bring my best!
Employment history
Front Desk Manager, Kreiger-Bernhard. East Adah, Hawaii
Mar. 2020 – Present
- Greet guests/members to the gym upon arrival
- Answer any questions or concerns from members
- Enforce rules and regulations of the gym to maintain discipline and ensure safety.
- Manage the daily operations of the facility.
- Administer first aid according to the procedures, and notify emergency medical personnel when necessary.
- Supervise and coordinate the work activities of employees, such as training staff members and assigning work duties.
- Confer with management to discuss and resolve member complaints.
- Complete and maintain time and attendance forms and inventory lists.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Count and deposit daily bank deposits
Take-Out Specialist, Mayert Group. Yostton, Maine
Jan. 2016 – Mar. 2016
- Prepare take out orders received via phone, fax, mobile app in a timely manner to ensure the best quality experience and food.
- Receive and prepare catering orders, assemble the food, utensils, bowls, trays, etc that are required.
- Ensure the food line was stocked and employees were maintaining cleanliness.
- Wash, cut, and prepare foods designated for cooking.
- Measure ingredients required for specific food items being prepared.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Clean food preparation areas, cooking surfaces, and utensils.
- Maintain sanitation, health, and safety standards in work areas.
- Verify that prepared food meets requirements for quality and quantity.
- Take food and drink orders and receive payment from customers.
- Serve orders to customers at windows, counters, or tables.
- Clean, stock, and restock workstations and display cases.
Waitress, Kuhn, Hills and Hermiston. Abernathyside, California
Jul. 2013 – Apr. 2014
- Welcome guests into restaurant and escort to their tables.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from guests.
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
- Clean tables or counters after patrons have finished dining.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Answer phone to take to-go orders.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Education
Western Nienow, Waltonville, Oregon
Associate of Science, General, Apr. 2014
Skills
Problem Solver
Organized
Fast Learner
Energetic
Professional Summary
Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail cashier.
Employment history
Cashier, Schultz, Hilpert and Bednar. New Yumouth, North Carolina
Sep. 2019 – Oct. 2019
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Transport, assemble, and disassemble materials used in presentations.
- Work as part of a team of demonstrators to accommodate large crowds.
- Stock shelves with products.
- Plan commercial displays to entice and appeal to customers.
- Dress mannequins for displays.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Front Desk Manager, Farrell, Koss and King. Larkinside, Mississippi
May. 2019 – Jun. 2019
• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
• Handled deposits over $5000
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. • Verified that all customers received receipts for their purchases.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Handled deposits over $5000
• Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. • Verified that all customers received receipts for their purchases.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cashier, Schumm, Jast and Wunsch. North Loidahaven, Connecticut
Nov. 2017 – Apr. 2018
• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Clean service or seating areas.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Take customer orders and convey them to other employees for preparation.
- Clean or sanitize work areas, utensils, or equipment.
- Order, receive, or stock supplies or retail products.
Education
Southern Champlin, Funkview, Iowa
Associate of Arts, English, Present
Eastern Mississippi College, Bayermouth, Oregon
High School Diploma, Jul. 2018
Skills
Communication
Experienced
Cash Register
Expert
Microsoft Word
Experienced
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More Job Descriptions for :
1
front desk manager
- Assure guest had a pleasant stay
- Ensured that the front desk provides a professional and friendly service for guests.
- Acted as liaison between General Manager and staff
- Managed and trained the Front Office staff.
2
front desk manager
- Serving visitors by greeting, welcoming, and directing them appropriately.
- Notify company personnel of visitor arrival.
- Maintaining security and telecommunications system.
- Informing visitors by answering or referring inquiries.
- Directing visitors by maintaining employee and department directories.
- Maintaining security by following procedures, monitoring logbook, and issuing visitor badges.
- Operating telecommunication system by following manufacturer’s instructions for house phone and console operation.
3
front desk manager
- Verify patients insurance eligibility and benefits
- File claims with insurance
- Mail accounts payable statements monthly
- Manage the front desk including greeting visitors and responding to in person or telephone requests
- Send out recall letters
- Scheduling referral appointments
- Send out patients orders for glasses or contacts
4
front desk manager
- Date-stamp, sort, and rack incoming mail and messages..
- Greeting and checking in guests.
- Performing the night audit, and double checking financial records, ensuring all guests are paid and checked in.
- Doing laundry, and keeping the public guest areas clean.
5
front desk manager
- Maintains properly communicated room status information with all departments
- Evaluates, handles, and resolves guest complaints and/or special requests quickly, efficiently, and courteously.
- Monitors, updates, prepares, and relays group information to appropriate personnel.
- Maximize room revenue and occupancy by reviewing status daily; Analyze rate variance, monitor credit reports and maintain close observation of daily in-house count.
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