Use This TemplateProfessional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Loss Prevention Supervisor, Tillman, Bartell and Terry. Okunevaborough, Utah
May. 2019 – Present
- Resolved administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
- Developed and implemented theft prevention programs
- Conducted Internal Investigations and Audits, in compliance with Company Ethical Standards and Apprehension Guidelines
- Analyzed and examined suspicious transaction patterns by identifying and evaluating account activity
- Identified theft trends within assigned locations and implemented theft prevention strategies to reduce exposure
Floor Supervisor, Reynolds, Jacobson and Robel. North Laurettaville, Oregon
Aug. 2018 – Nov. 2018
- Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
- Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
- Answering agent questions regarding best practices or difficult calls.
- Identifying operational issues and suggesting possible improvements.
- Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
- Preparing reports and analyzing data to assist management as they determine call center goals.
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
Mortuary Technician, Luettgen LLC. Danielton, South Carolina
Nov. 2016 – Dec. 2016
- Preparing the body for burial or cremation. That may include removing pacemakers and artificial joints, which can explode or melt when the body gets cremated.
- Preparing obituary notices announcing the death and the time of any viewing, funeral or burial.
- Arranging for pallbearers and clergy.
- Arranging for cremation, if the deceased preferred that option.
- Finding and preparing the sites for the viewing, the service, the wake and any other events.
- Providing transportation for the corpse if it has to be shipped out of state or out of the country.
- Helping with administrative problems such as transferring pensions, insurance or annuities to survivors.
- Filing death certificates and other legal documents.
- Setting the time and location of the funeral, burial, cremation or wake.
Education
Cassin Institute, Wanettachester, New Jersey
Associate of Science, Criminal Justice, Present
West Raynor, New Sandyville, Illinois
High School Diploma, HS Diploma, Sep. 2013
Skills
BiLingual (creole)
First Aid Certified
Problem Solving/Leadership
Communication
Professional Summary
Trustworthy, dependable, responsible Personal Assistant with 10 years of experience providing ongoing support to a notable within the industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
Employment history
FLOOR SUPERVISOR, Mann, Hartmann and Shields. New Eric, Oregon
Nov. 2019 – Present
- Responsible for smooth operation of the floor assigned.
- Responsible for the performance of floor boys.
- Supervise Room Attendants
- Organises and facilitates the room making process.
- Ensures that the entire operation is performed as per the laid down standards.
- Routine inspection of guest bedrooms to ensure they meet standards.
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost and found procedures.
- Report maintenance issues to Maintenance/Engineering Department.
- Assist Housekeeping Manager with training requirements.
- Represent the needs of the team.
- Assist other departments wherever necessary and maintain good working relationships.
PANTRY INCHARGE, Lindgren Inc. West Bobbieton, Washington
May. 2006 – Oct. 2006
- Responsible for smooth operation of the pantry
- Responsible for suppling TEA & Coffee to the staff's
- Organises the material for Pantry.
Education
South Nader, West Esterview, Arkansas
High School Diploma, 8th Pass
Skills
Managing the Material Requirement
Skillful
Staff Co-ordination
Skillful
Managing the Floor
Skillful
Andrew Smith
Objective
Energetic and self motivated team player who is always prepared for hard work and ready to learn. In search of a long term career opportunity with PG&E in the Energy Delivery, Gas Transmission & Distribution General Construction team. Have more than 20 years experience in various fields including mechanics, transportation, landscaping and hydroponics. Have acquired numerous skills in said fields that would be an asset when applied to the Utility Worker position. Reliable and resilient even in the most challenging of circumstances or climates. Solution based work ethic that supports efficient and effective time and task management while simultaneously leaving room for the flexibility required when working with or leading a team.
Employment history
Floor Supervisor, Kulas LLC. New Albertahaven, Alaska
Feb. 2012 – Present
- Manage personal and employee schedule, responsible for opening and closing store.
- Communicate with customers in person and over the phone to determine their needs and objective in order to recommend the appropriate product and equipment along with general customer service
- Unload all incoming orders in an effective an efficient manner while following all safety regulations
- Apply same standard while restocking inventory and equipment
- Process all incoming and outgoing inventory along with corresponding reports
- Have established good working relationship with suppliers and vendors
Mechanical Maintenance, Jakubowski, Herzog and Tillman. Tremblaymouth, New Hampshire
Jan. 2009 – Jul. 2009
- Research, design, evaluate, install, operate, and maintain motorcycles and all related equipment to meet mechanical and safety requirements.
- Use knowledge acquired both in training and in the field while working on the any project as well as applying all safety regulations for both my personal safety during the project and that of the end user when using the equipment.
- Interpreting prints of machine assembly, layouts, hydraulic, and pneumatic systems for troubleshooting and repair.
- Investigate equipment failures and difficulties to diagnose faulty operation, and to make recommendations to maintenance crew.
- Operating manual metal working equipment such as: drills, mills, lathes, and grinders to make or modify machine replacement parts
- Basic knowledge of Microsoft Office and computerized Maintenance Management system
Forklift Driver in Shipping and Receiving, Leffler-Paucek. Tyronemouth, California
Jan. 2004 – Sep. 2004
- Primary responsibility was shipping and receiving- checking orders for accuracy as they come in and rotating stock efficiently and effectively while observing stringent safety standards.
- Attention to detail, ability to follow instructions and work as part of a team was heavily required
- Knowledge of the warehouse layout and its flow of product was essential to everyday operations. Required to stay up to date and implement any operational and logistical changes related to shipping and receiving
- Responsible for processing and submitting all paperwork related to incoming and out going orders
- Secondary responsibility was load builder- responsible for pulling all material for specific orders and packaging for shipping in proper order based on destination
- required to operate forklift and pallet jack
Education
Nicolas Academy, Lashontown, Alabama
South Gleichner Institute, Alonzoport, Washington
AA Motorcycle Technology and California High School Proficiency Examination, Motorcycle Technology, May. 2006
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Follow safety regulations and general instructions
Use and maintenance of general hand tools and any mechanical repair equipment
Understands, reads and interprets schematics
Loading and Unloading/Shipping & Receiving/Warehouse
Reliable, Dependable, Punctual
Operation of a Forklift
Problem Solver, Solution based work ethic
Self Motivated, Energetic and Determined
General Knowledge of auto mechanics and repair
General Knowledge of landscaping and hydropinics
Languages
Spanish
English
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More Job Descriptions for :
1
floor supervisor
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Handle Guest concerns and react quickly, logging and notifying the proper areas
- Actively participate in daily briefing, daily warm up and department meetings
- Ensure Room Attendants are informed daily about priorities in their section
- Follow departmental policies and procedures
2
floor supervisor
- Checked in / revised / and imputed content received from contracted business’
- Handled shippers
- Shadow meetings
- Revision of approximately 50 container’s per work day
- Handled miscellaneous office tasks
3
floor supervisor
- Manage personal and employee schedule, responsible for opening and closing store.
- Unload all incoming orders, rotate and restock in an effective an efficient manner while following all safety regulations and provide customer service
- Maintain good relationship with customers and vendors
- Supervise and coordinate activities of dining room staff to ensure that guests receive prompt and courteous service.
4
floor supervisor
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
- Provide excellent service to the customer by greeting, welcoming, fitting, and assisting them with finding items in their size and by offering the customer diverse and complimentary products to ensure they experience the full breadth of our product offerings, all while achieving performance and sales objectives as agreed upon with the Store Management.
- Maintaining payroll within established guidelines as outlined by the Store Manager.
- Motivating associates to achieve maximum sales and productivity and ensures that sales plans are achieved.
- Assists with ensuring proper sales promotional setup of store and maintenance of sales floor and stock room to create a neat, clean, and well-presented store.
- Adheres to policies and procedures, standards and practices and company directives including Loss Prevention, Health and Safety, Human Resources and proper cash handling procedures.
5
floor supervisor
- Communicate with customers in person and over the phone to determine their needs and objective in order to recommend the appropriate product and equipment along with general customer service
- Unload all incoming orders in an effective an efficient manner while following all safety regulations
- Apply same standard while restocking inventory and equipment
- Process all incoming and outgoing inventory along with corresponding reports
- Have established good working relationship with suppliers and vendors
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