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Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Self-motivated, hands-on Electrical Coordinator and Planner offering over 10 years of success working within a broad range of facilities ensuring highest levels of quality control and assurance.  Dedicated and motivated to utilize knowledge gained through experience to add immediate value to a growing organization.  Proficient in the areas of workforce performance management, productivity and progress oversight, and cross-functional collaboration.
Efficient, analytical, results-driven production supervisor and operator equipped with over 10 years of experience in oil refinery and manufacturing. Extensive knowledge and practice working on atmospheric distillation units, naphtha hydrotreaters, hydrogen production, and LPG recovery units. Exceptional problem-solving skills and sound operating principles; in-depth understanding of pneumatically actuated valves and control systems.

Energetic and results-driven professional with  experience in the customer service arena. Successful track record of conferring with customers by telephone and in-person to provide them with information regarding products or services. Expert in taking or entering orders, creating/canceling accounts and obtaining details of complaints. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.