
Professional Summary
Customer-focused, performance-driven, supportive, team player, with extensive experience and verifiable success in the areas of records management, patient interaction, while simultaneously protecting corporate interests. Strong ability to develop strategic plans and the desire to increase business growth, development, and revenues. Dedicated leader, and supporter, able to vacillate between either needed role. Equipped with a caretaker mindset, experienced technical skills, and exceptional customer service delivery.
Employment history
Shipping, Johnson-Abshire. North Mariamland, Wyoming
Mar. 2019 – Present
- Receive and count stock items, and record data manually or using computer.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
- Determine sequence and release of back orders according to stock availability.
- Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
- Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
- Attach address labels, identification codes, and shipping instructions to containers.
- Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
Customer Service Clerk, Stehr and Sons. Parkerstad, Massachusetts
Feb. 2018 – Mar. 2018
- Balance receipts and payments in cash registers.
- Brew coffee and tea, and fill containers with requested beverages.Maintain sanitation, health, and safety standards in work areas.
- Prepare specialty foods such as sandwiches, side dishes, and specialty beverages, following specific methods that usually require short preparation time.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Stock shelves with products.
Education
North Feeney, Yundtfort, New York
High School Diploma, Mar. 1995
Skills
Customer Service
Documentation Management
Efficiency and Streamlining Systems
General PC Usage up to Windows 10
Microsoft Office
Technology Assembly/Troubleshooting/Configuration
Multitasking
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1
customer service clerk
- Assisted customers in needs in person and via telephone
- Learned valuable customer service and phone manner skills
- Brew coffee and tea, and fill containers with requested beverages.Maintain sanitation, health, and safety standards in work areas.
- Prepare specialty foods such as sandwiches, side dishes, and specialty beverages, following specific methods that usually require short preparation time.
2
customer service clerk
- Completed store opening and closing procedures and lead shifts
- Balanced and audited cash registers daily
- Oversaw employee breaks and schedules
- Addressed and resolved customer complaints.
- Assisted customers with needs via telephone/in person
- Processed exchange, refund, and purchase transactions
- Provided money order and Western Union services
3
customer service clerk
- Satisfying each customer’s needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience.
- Accurately and efficiently operating the cash register.
- Providing various services at the customer service counter.
- Maintaining security and control of all funds in the cash register.
- Perform duties of floor monitor when one is not assigned to be on-duty.
- Perform the duties of cashier and bagger when appropriate.
4
customer service clerk
- Provide and assure excellent customer service
- Goal oriented
- Team player
- Positively receive, obey, and carry out instructions.
5
customer service clerk
- Managed customer checkout with outstanding customer service, balanced receipts and payments in cash registers during peak service hours.
- Cooked/prepared food and beverage items, such as sandwiches, salads, ice cream dishes and coffee, adhering to company mandated formulas.
- Performed routine cleaning duties such as sweeping, mopping, and washing dishes, to maintain sanitary facilities.
- Cleaned, stocked and maintained food service and display equipment.