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1
clinical operations manager
- Responsible for managing successful day-to-day clinical operations while providing a safe and relaxing holistic, healing environment.
- Oversee medical/behavioral health personnel and operations, including supervising all providers, ensuring quality of care, and developing and implementing all other administrative aspects.
- Provide quality assurance of care for all patients, by offering compassionate patient screening and scheduling and maintaining medical records as per federal, state, and company policy; HIPAA Privacy Rule regulations and the PA Department of Health and Public Welfare.
- Manage and submit all medical billing and coding, maintain all bookkeeping of medical and business financial records.
- Effectively collaborate and communicate with staff and providers. Develop external relationships with provider organizations, community programs, and regulatory entities.
- Identify and develop new services, and recruit, interview and hire personnel as needed.
2
clinical operations manager
- Manage the operations of five successful diagnostic cardiology clinics.
- Maintain Ohio Department of Health Radioactive Materials license.
- Maintain compliance with Joint Commission standards.
- Maintain Intersocietal Accreditation for Echocardiography Labs (ICAEL)
- Obtained the American College of Radiology Accreditation for Nuclear Cardiology service.
- Member of the UCMC Radiation Safety Committee, which includes reviewing and approving Institutional Review Board Protocols involving Radioactive Materials.
- Maintain positive relationships with internal and external customers, which includes physicians, patients and leadership within UC Health.
3
clinical operations manager
- Identify needs to support referral and donor activity encompassing all staff involved from referral to recovery of organs for transplant, education and research
- Oversight of referral and organ donor activity to ensure smooth process by eliminating obstacles and management of multiple complex situations
- Identification of risk to Donor Network West and facilitating navigation of difficult hospital and family dynamics
- Identification of gaps and work to eliminate process failures through initiatives
- Support growth of staff through mentorship and education
4
clinical operations manager
- Ad Hoc member of the West Chester Emergency Management Committee.
- Successfully increased patient volumes and revenue, while adhering to the mission, vision, and values of UC Health