
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
I'm seeking a position with a promising company. Somewhere where I can show that I am a Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Jul. 2017 – Aug. 2017
DuBuquefort, Minnesota
Building Manager, Orn-Koelpin
In this position I had the pleasure of learning how to manage a group of task including but not limited to the following: carpentry,painting (interiorexterior), placing orders, collection of pass due monthly fees answering phones, satisfying customer request in a pleasant timely manor, as well as managing a group of ten (10) persons daily.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Scrub, scrape, or spray machine parts, equipment, or vehicles, using scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, or hoses.
- Mix cleaning solutions, abrasive compositions, or other compounds, according to formulas.
Apr. 2016 – Jul. 2016
New Jeanice, Pennsylvania
floater, Dietrich Inc
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Recruit, interview, and hire or sign up volunteers and staff.
Dec. 2015 – Mar. 2016
New Asa, Nebraska
Machine Handler Forklift driver, Greenfelder, Steuber and Fahey
- Supervise and assign duties to workers engaged in technical control and production of radio and television programs.
- Act as liaisons between engineering and production departments.
- Test equipment to ensure proper operation.
- Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
- Assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames, using hand tools and power tools.
- Monitor the feed and speed of machines during the machining process.
- Operate equipment to verify operational efficiency.
Oct. 2012 – Mar. 2013
Batzshire, New Jersey
Lead Canvasser, Senger-Keeling
I had the pleasure of educating the community of up coming events. In addition to this I gained great knowledge and skills with Microsoft word, excel, and power point. Also gained training as a Data Coordinator.
Education
Apr. 2009
hospility: Hospitality and plumbing
- Northern Breitenberg - East Careyville, Wyoming
Oct. 2007
High School Diploma: General studies
- Bruen College - South Marquisberg, Illinois
Skills
Forklift Driving
Experienced
Hospitality
Expert
computer (microsoft )
Experienced
Professional Summary
- Results-driven senior-level operations manager and engineer armed with a graduate degree and 10 years’ experience. Dedicated to improving efficiency, productivity, and profitability of organizations through the development and execution of innovative, cost-effective solutions. Adept at leading teams in the optimization of processes and procedures within manufacturing plants.
- Tenured Mechanical Design Engineer with 25+ years of aerospace manufacturing experience. Strong understanding of manufacturing processes including stamping, welding, machining, and casting. In-depth knowledge of tolerancing standards, geometric dimensioning, and aerospace component engineering. Capable professional with a keen eye for detail, exceptional multi-tasking capabilities, and advanced technical knowledge seeking role as a senior-level engineer.
Employment history
Senior Building Manager, Bernier Inc. South Ivelissemouth, Vermont
Aug. 2019 – Present
- Liaising and attending meetings with management committees
- Preparing minutes of meeting and monthly operational reports
- Supervising management staff
- Evaluating employee performance and providing direction, correction, or additional training to ensure proper maintenance of the building
- Scheduling regular building maintenance services
- Inspecting the building frequently for signs of damage or wear
- Sourcing for contractors as needed to maintain, repair, or improve the property
- Overseeing security, cleaner, fire prevention, and all M&E systems
- Contracting professionals for repairs as needed
- Overseeing contractors and inspecting completed jobs
- Preparing and monitoring annual budgets
- Resolving complaints, problems, and requests from building occupants
- Ensuring that occupants are satisfied with the level of management
- Recommend design modifications to eliminate machine or system malfunctions.
- Provide feedback to design engineers on customer problems or needs.
- Maintaining records of strata rolls
Engineering and Facilities Manager, Cummings and Sons. Palmastad, Connecticut
Sep. 2016 – Apr. 2017
- Responsible for structural and operational integrity of BSFS building, Kitchen and Ware wash Equipment, Boiler, HVAC, Transport and Logistics and other facilities
- Oversee all aspects of the physical facilities including budget management, building maintenance and renovation, building safety, and repair and replacement of equipment
- Monitor and review the operation of equipment and systems to ensure ongoing optimal productivity
- Prepare estimates, schedules and plans for operational and maintenance projects
- Prepared annual operating and capital budgets of RM 8.0M
- Plan and implement projects to value of RM 6.0M that improve efficiency and cost-effectiveness
- Plan and manage a RM 2.0M complete renovation of the HVAC and Building facilities
- Ensure delivery of services to visitors, students and all employees as requested
- Negotiate and manage vendor contracts
- Oversee outside contractors undertaking renovation and maintenance work including plumbing, carpentry, painting, plastering, heating and air conditioning, security and electrical systems
- Manage and develop BSFS facility maintenance staff to ensure duties are performed in a timely and efficient manner at the required level of quality
- Design and install electronic energy management and security systems
- Perform energy audits on facilities resulting in a RM6.0M cost saving on Chilled Water Consumption for the years of 2015/2016
- Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization.
- Review production schedules, engineering specifications, orders, and related information to obtain knowledge of manufacturing methods, procedures, and activities.
- Estimate production costs, cost saving methods, and the effects of product design changes on expenditures for management review, action, and control.
- Ensure compliance with federal, state, local OHSA, EPA and insurance regulation
- Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
- Recommend methods for improving utilization of personnel, material, and utilities.
Technical Manager, Deckow-Cummerata. West Jeanettbury, Nevada
Nov. 2014 – Jan. 2015
- Read and interpret blueprints, technical drawings, schematics, or computer-generated reports.
- Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems and processes to meet requirements, applying knowledge of engineering principles.
- Confer with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information.
- Recommend design modifications to eliminate machine or system malfunctions.
- Conduct research that tests or analyzes the feasibility, design, operation, or performance of equipment, components, or systems.
- Oversee installation, operation, maintenance, or repair to ensure that machines or equipment are installed and functioning according to specifications.
- Investigate equipment failures and difficulties to diagnose faulty operation, and to make recommendations to maintenance crew.
- Develop and test models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.
- Develop, coordinate, or monitor all aspects of production, including selection of manufacturing methods, fabrication, or operation of product designs.
- Perform personnel functions such as supervision of production workers, technicians, technologists and other engineers, or design of evaluation programs.
- Solicit new business and provide technical customer service.
- Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications.
- Apply engineering principles or practices to emerging fields, such as robotics, waste management, or biomedical engineering.
- Research and analyze customer design proposals, specifications, manuals, or other data to evaluate the feasibility, cost, or maintenance requirements of designs or applications.
- Write performance requirements for product development or engineering projects.
- Estimate costs and submit bids for engineering, construction, or extraction projects, and prepare contract documents.
- Establish or coordinate the maintenance or safety procedures, service schedule, or supply of materials required to maintain machines or equipment in the prescribed condition.
- Study industrial processes to determine where and how application of equipment can be made.
- Design test control apparatus or equipment or develop procedures for testing products.
-
Oversight of general maintenance and repair of machines, equipment and trucks. - Develop and maintain schedules for preventative maintenance.
- Keep maintenance records for all equipment.
- Management of maintenance staff.
- Communicate with insurance carrier to ensure that all facilities, equipment, and property are adequately insured and compliant with regulations.
- Work with operations manager and the production team to resolve maintenance issues in a timely manner with minimal disturbance to factory output.
- Oversee that facility and grounds are kept in condition consistent with executive team standards.
- Oversee safety compliance throughout entire facility and grounds.
- Oversee all new construction, renovation, and facility improvement projects
- Work with team to design project for optimum workflow and cost management
- Solicit bids / estimate for all work to be performed by outside contractors
- Work with executive team to layout project budgets and timelines
- Manage, track, and approve all project costs and ensure budget compliance
- Ensure that proper permits and regulations are being followed in all projects
- Provides a variety of work with maintenance, which includes mechanical troubleshooting and repair.
- Effectively use a variety of hand and power tools, operate a forklift, skid loader, and tractor.
- Oversee and manage paint waste disposal including storage, training and record keeping.
- Maintain fire protection equipment, inspections and employee training.
- Ensure all MSDS documents are maintained and current.
- Maintain all first aid stations.
- Assist with employee training as assigned (ie: forklift, fire extinguishers, severe weather, etc.)
- Ensure that outside contractors follow all established safety guidelines and use proper PPE. GMP, FSSC and HACP
Senior Executive, Hane-Kohler. South Dewayne, Illinois
Sep. 2009 – Jul. 2011
- Design test control apparatus or equipment or develop procedures for testing products.
- Study industrial processes to determine where and how application of equipment can be made.
- Establish or coordinate the maintenance or safety procedures, service schedule, or supply of materials required to maintain machines or equipment in the prescribed condition.
- Estimate costs and submit bids for engineering, construction, or extraction projects, and prepare contract documents.
- Plans, directs, and coordinates the operation of vehicle maintenance and repair programs
- Plans, directs, and coordinates the vehicles transit system.
- Prepares and directs in-service training programs for newly employed personnel.
- Reviews purchase requests for new and replacement vehicles.
- Prepares short and long range plans for transit system operation including transit routing and scheduling.
- Plans and administers a preventive maintenance and vehicular replacement program
- Receives and processes vehicle accident and damage reports.
- Prepares cost analysis and periodic management and operational reports.
- Performs related duties as required.
- Cost control
- SAP PM MM System
- Trouble shooting
- Root Cost Analysis
- Auditor for ISO 9001
- Auditor for ISO 14000
Captain, Corkery-Koss. West Catherynstad, Missouri
Jan. 1999 – Jul. 2000
- Assemble and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories, using hand tools and power tools.
- Check for corrosion, distortion, and invisible cracks in the fuselage, wings, and tail, using x-ray and magnetic inspection equipment.
- Clean, refuel, and change oil in line service aircraft.
- Conduct routine and special inspections as required by regulations.
- Disassemble engines, and inspect parts such as turbine blades and cylinders for corrosion, wear, warping, cracks, and leaks, using precision measuring instruments, x-rays, and magnetic inspection equipment.
- Direct or coordinate activities of engineering or technical personnel involved in designing, fabricating, modifying, or testing of aircraft or aerospace products.
- Examine and inspect aircraft components, including landing gear, hydraulic systems, and de-icers to locate cracks, breaks, leaks, or other problem.
- Formulate conceptual design of aeronautical or aerospace products or systems to meet customer requirements.
- Plan or coordinate activities concerned with investigating and resolving customers' reports of technical problems with aircraft or aerospace vehicles.
- Direct or coordinate activities of engineering or technical personnel involved in designing, fabricating, modifying, or testing of aircraft or aerospace products.
- Analyze project requests, proposals, or engineering data to determine feasibility, productibility, cost, or production time of aerospace or aeronautical products.
- Maintain records of performance reports for future reference.
- Write technical reports or other documentation, such as handbooks or bulletins, for use by engineering staff, management, or customers.
- Review performance reports and documentation from customers and field engineers, and inspect malfunctioning or damaged products to determine problem.
- Evaluate and approve selection of vendors by studying past performance or new advertisements.
Education
Western Minnesota College, Fernton, Nebraska
Management Development, Management, May. 2000
Southern Ohio University, Aletaside, Vermont
GED, MECHANICAL, Nov. 1999
The Nicolas Institute, West Kandi, Delaware
Mechanical Engineering, Technical Mechanical Engineering, Feb. 1996
Skills
Energy Management
Cost Control/Budget Management
ISO 90001 & 14000
Root Cause Analysis
Management
Technical Engineering (Mech & Elect)
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